Neemrana's- Tower House

Firstly, the service and staff at this hotel were amazingly good, friendly and professional….truly great. The hotel itself is amazing, full of antiques, nice swimming pool, great breakfast and overall wonderful. Great location.

Amid the vibrant energy and lively chaos of Kochi, this hotel is a true oasis, seamlessly blending Portuguese colonial charm with stunning architecture, tranquil spaces, and a spectacular pool. We chose to include both breakfast and dinner, and every meal was exceptional, a perfect balance of local flavors and international cuisine. Loved the afternoon tea and cookies!

Our stay at the hotel was pleasant with equally courteous staff. I was just miffed about the in room snack bar prices which were unreasonable ( Pringle which costs around Rs 115 is priced at Rs 250). I feel a lot can be done in this regard because I didn't understand the exorbitant pricing on it since it's not a preparation item,it's ready to eat as we purchase outdoors. A little price gap of Rs 20-50 is still understandable since you procure it and make it available at the rooms but a surcharge double the price of the item bewildered me since it looked like an unsavory medium to earn the revenue (which is not needed when you have such a beautiful property and amazing staff). 3 stars for the location and ambience with comfort of stay and 1 extra star for great people like Mrs Vineeta,Mrs Shabana,Miss Reshma, Mr David and many more whose name I don't recollect. A special thanks to Mr Joseph for welcoming and escorting us at our untimely arrival and departure due to our late night and early morning flights. I would love to explore other Nemarana properties around the country. Thank you for having us ,best wishes .

Amazing Hospitality at The Tower House.. the staff are very well trained and helping. They made us feel at home. Thank you Vinita, Shabana, Bipin, Reshma, David, Joseph. The food was excellent and delicious both traditional and continental...The pool was well maintained..

I booked this property because of "Neemrana" brand, expecting old world charm "experience" with every room being exquisitely designed. The room (Menezes) I was assigned was "OUTSIDE" the main hotel, literally almost at the road with traffic noise, with window not usable. There was no character to the room. The overall experience was like staying in a motel, not in a "Neemrana" branded hotel. I am very disappointed in Neemrana brand.

The Tower House Hotel has a wonderful location right on the port near the Chinese fishing nets. The rooms were all different in size and standard. Mine was very comfortable. The sheets, mattress and pillows were excellent. The food was also very good and the staff could not have been more hospitable. There were 17 of us on a yoga holiday so there were a lot of demands being asked of the staff which they handled with grace and professionalism. A wonderful buidling with lots of charm. Thank you to all the staff at the Tower House Hotel 5 star from me.