Tài Khoản Khách
ngày 9 tháng 8 năm 2022
Family friendly? Warm welcome? Definitely not. Arriving at Madrisa Lodge with seven friends and a small child was definitely the worst experience I have ever made for checking in. The receptionist was terribly unfriendly and aggressive in her tone. The pre-booked and just a day before arrival confirmed baby bed, wasn’t available. Instead of being constructive, the receptionist was telling me that I should find another hotel and cancel my booking. Annoying argumentation followed. She was unfriendly during our whole stay. That really makes you wonder why this person works in the service industry. Due to the noise caused by the train to our left side of our balcony and the main road to our right side, it was heavily noisy and not nice to sit outside. Water did not drain properly in the sink. Breakfast was average. I would definitely not recommend this hotel.
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