Tài Khoản Khách
ngày 24 tháng 10 năm 2024
Good and central location. Hotel has an underground parkade but at an additional cost per day. Staff at the reception seemed to be stressed and was slightly impatient to check me in. At that time, the water in Klagenfurt was contaminated, so that the only way to get water is to boil it by oneself or to buy some in a grocery store (most still water had been sold out already at that time). The hotel didn't offer water whenever needed but to my understanding, only a certain amount which wasn't enough to go by. I would've wished the hotel would've handled this differently by offering a more forthcoming solution to their guests. Hotel itself was clean and modern and so was the room. If you wish to get the room cleaned, reception would need to get notified the day before. Otherwise, the room won't get cleaned. Overall, I missed a bit the costumer-centricity and an above-average hospitality experience, although the rest was quite ok.
Dịch