Sunrise Resort Hotel

Unfortunately, the holiday we spent at Starlight Hotel was far below our expectations. Although the physical facilities of the hotel seemed impressive at first glance, the service quality was not at the same level. Room cleaning was insufficient, and although we requested, the deficiencies were not corrected for a long time. The reception staff was indifferent and did not display a solution-oriented approach. Last year Mr. Sadik was there and he helped us a lot, but he is not there this year. They currently have spoiled guest relations. too bad The restaurant part was also disappointing. The food was poor in variety and the lack of hygiene was noticeable. It was almost impossible to find a table, especially during crowded hours. Bar service was slow and reluctant; most of the staff didn't seem willing to communicate. It was not possible to get support from the guest relations team; Our demands were ignored. In general, the hotel definitely does not offer value for the money you pay. It was a facility that I would not consider choosing again. There are many aspects that need to be improved.

Spending 7 days in Sunrise hotel after very intensive tour around Turkey (including Istanbul and Cappadocia). I wanted a hotel with large green area and got more than I expected. Area is huge. Most important: Best food I have ever had on all inclusive holidays. People very friendly. Place is very safe. Very nice beach area. Evening entertainment is top class. Bar with coffee is one of the best!

Visited this hotel with family of 4 children. Quite terrible servise as there is no peace at night. Few persons were very loud through night and security didn't do anything, despite several times claimed. It is not normal, that all other quests have to suffer, because few persons want to have fun loudly in the night.