The Kings Head

Avoid this place at all costs. We were going to stay here for 4 nights as we were going to Cheltenham races for 2 days. As you can see from the photos the bed, toilet, kettle were filthy. The bed had stains on the duvet sheets and pillows. ‘Continental’ breakfast was literally cereal in small boxes and 4pints of milk in a chiller. No bread for toast. No food being served and only a Chinese takeaway in the village. We got the bus in stone house village. Upon our return, the door was bolted at 8! Had to call the pub for them to open the door. We sat in the bar and had a couple of drinks. We then went up to our room and the manager turned the music up in the bar very loudly. There were no customers in the bar at this time. We left first thing the next morning and didn’t go to the races as we just wanted to get home and showered as we felt grubby! It’s doesn’t even deserve a 1 rating….

This business stole £700 off me for bookings. I arrived on the day to find they had closed up 24 hours after taking my money. Had to claim back through credit card. Agoda were useless Avoid avoid avoid avoid avoid, they have now apparently opened up under a different business name. Do not book here, this is end of October 2022

I have never bothered to write a review on a place until today (but this has spurred me to write a strong positive for a lovely restaurant we went to elsewhere on the trip!) Party downstairs under 1.5hrs after closing (12:30am). Shook the building until then. Booking for two had one towel, and no soap or any toiletries. 'Continental breakfast' was one of those little boxes of cereal - with only one bowl for two guests; so I couldn't eat it anyway. Blocked shower had water up to ankles. No milk in the room for tea/coffee. Room and breakfast came with no drinks, so I missed my morning medication interval. Most of the fixtures were hanging off the wall/door. No one was at the hotel when we left, so we couldn't give constructive feedback, or ask for that drink we didn't get. This is the worst hotel I have ever been to by some distance, and I've stayed in American motels which cost 1/4 of the price. They need a revamp, including some guidance on caring about the guests, rather than just keeping overheads outrageously low.