Daniel D
ngày 18 tháng 3 năm 2024
My family recently stayed in a holiday villa at big 4. These rooms are extremely tired, in much need of an update and some tlc. Upon arrival at our villa, we found a dead cockroach in the main bedroom, we dismissed it at the time as a one off. However upon waking up early on check out day, we found a dead cockroach under our two year olds portacot, another under the fridge door then a further two that scurried across the floor. It is extremely disappointing when paying over $300 a night for the accomodation in a reputable holiday park chain. Further while less significant than the issues with the room, it was disappointing at almost all areas of the park to see the supervision of children not being enforced with our two year old almost being trampled multiple times by older kids in the kids monkey play area.
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