Tài Khoản Khách
ngày 8 tháng 1 năm 2023
Would have been 5 stars if not for the incident after we checked out... Price differs a lot during peak or off-peak. We paid about 12000+ THB for 1 night (4 pax). Everything started off wonderfully... check in counter staff & other service staff were friendly. We were given 1000 THB meal vouchers (for 2 rooms) to our surprise. We had a sumptuous meal of salad, pizza, fries and drinks, all within 1000 THB for 4 pax. The resort had a laid back feel and was very relaxing. The view in the morning at the breakfast cafe was serene and panoramic. Food & drinks were good. We checked out and waited for the housekeeping staff to check the room and gave us the OK sign. We left feeling impressed and loved. However, 30 mins later we realized we left our freshly bought fruits in the fridge and turned back. The counter staff helped to call housekeeping, made us wait for 5-10 mins and came back to say they did not see any fruits in the fridge when they checked the rooms. What an outright lie! The fruits are inexpensive stuff. If they had admitted to taking them, we were ok to let go. But to adamantly lie about it not being in the fridge left a bitter after taste to our experience.
Dịch