Các đánh giá ASTON Ketapang City Hotel

Phản Hồi Từ Khách Sạn: Dear Ms. E. Dahlia,Warmest greetings from the Aston Ketapang City Hotel!Thank you very much for sharing your experience with us. We're delighted to hear that you found the bed comfortable and enjoyed the amenities we provide. Your kind words about our staff are especially appreciated—we strive to ensure our guests feel welcome and well-cared for.We apologize for the inconvenience you experienced with the WiFi. We understand how important stable connectivity is, and we will check with the provider and our infrastructure for maintenance for the particular issue promptly.Your feedback is invaluable to us as we continuously work to improve our services. We hope to have the opportunity to welcome you back and provide an even better stay in the future.Warm regards,Rahmat A. SantosoGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Mr. Vincent Vesak,Warmest greetings from the Aston Ketapang City Hotel!Thank you for your feedback on your recent stay at our hotel. We appreciate you highlighting the positive aspects, like the convenient location and delicious breakfast.We understand your comment regarding the room design and condition. We are committed to providing a comfortable and modern experience for all our guests. We are currently exploring renovation plans to update our rooms with a fresh and stylish design.We sincerely apologize for any discomfort caused by the room air conditioner. Our maintenance team is always available to troubleshoot any problems. In the future, please don't hesitate to reach out to the front desk if you experience any issues with your room's facility or amenities.We hope to have the opportunity to welcome you back in the future. Thank you very much.Sincerely yours,Rahmat A. SantosoGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Value Guest,Warmest greetings from the Aston Ketapang City Hotel!Thank you for sharing your experience with us. We're delighted to hear that you appreciated our convenient location. We apologize for any noise disturbances you have experienced during your stay. We will be happy to welcome you back for you to try our next hotel building. See you again!Sincerely yours,Rahmat A. SantosoGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Bapak Ahmad Faiz,Warm greetings from Aston Ketapang City HotelFirst of all, thank you very much for choosing Aston Ketapang City Hotel. We're very sorry to hear that your TV screen was not good and a bit noisy and also bath towel which is in a damp conditions, but I really appreciate you raising the issue with us. Regarding the bath towels and TV picture, now we are progress to fix it all. We make sure the towels are in a good condition for the nest coming while guest stay with us and TC screen will be clear that you can enjoy those all channels in the room. Once again we apologize for your inconvenience while at Aston Ketapang City Hotel and we are happy to wait for your return. Best Regards,Reza FirdausGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Imtiyaz,Warmest greetings from the Aston Ketapang City Hotel!We are very grateful for those of you who have been willing to share your impressions of your stay at our hotel. The attention you give is a reminder for us to maintain the best service. We hope you are always healthy and prosperous. Sincerely yours,Rahmat A. SantosoGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Fengmian,Warmest greetings from Aston Ketapang City Hotel!Thank you for your positive review! We are glad you enjoyed the comfortable rooms, cleanliness, and excellent service. We always strive to provide the best possible experience for our guests, and your good reviews are encouragement for us to continuously improve. Have a good day, and we look forward to happily welcoming you again. Warmest regards,Rahmat A. SantosoGeneral Manager

Phản Hồi Từ Khách Sạn: Tamu yang terhormat,Salam hangat dari Aston Ketapang City Hotel!Terima kasih banyak kepada Anda yang telah berkenan memilih menginap di Hotel Aston Ketapang. Kami senang pelayanan kami dapat Anda terima dengan sangat baik. Harapan kami Anda sekeluarga senantiasa sehat dan berbahagia. Sampai jumpa kembali!Salam hormat,Rahmat A. SantosoGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Value Guest,Warmest greetings from the Aston Ketapang City Hotel!Thank you very much for your attention to our service. We sincerely apologize for the inconvenience with the shuttle bus and truly appreciate your understanding. Your feedback helps us improve.Warmest regards,Rahmat A. SantosoGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Ibu Irianty,Salam hangat dari Aston Ketapang City Hotel!Terima kasih banyak untuk kesan positif Ibu Irianty! Kami senang, waktu dan kegiatan Anda bersama keluarga dan sahabat dapat berjalan lancar, Anda berkenan menerima baik pelayanan dan fasilitas hotel kami. Kami selalu berusaha untuk mengantarkan kebutuhan pelayanan terbaik bagi para tamu kami dan apresiasi Anda merupakan motivasi bagi kami untuk terus meningkatkan karya. Kami menantikan kedatangan Anda kembali di hari depan. Tetaplah sehat dan bahagia!Salam hormat,Rahmat A. SantosoGeneral Manager

Phản Hồi Từ Khách Sạn: Yth. Diyama,Salam hangat dari Aston Ketapang City Hotel!Terima kasih banyak untuk kesan terbaiknya! sungguh senang ketahui pengalaman menginap Anda di Hotel Aston Ketapang berikan pengalaman yang menyenangkan dan keramahan Anda berikan kami inspirasi, terima kasih! harapan kami Anda sekeluarga sehat selalu dan sampai berjumpa kembali!Hormat kami,Rahmat A. SantosoGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Mayasari, Warmest greetings from the Aston Ketapang City Hotel! Kami turut senang dan berterima kasih banyak teruntuk Ms. Mayasari yang telah berkenan menerima dengan baik pelayanan dari kami, apresiasi kami atas kepedulian untuk berbagi pengalaman menyenangkannya kepada kami semua. Teriring asa untuk dapat menyambut kedatangan Ms. Mayasari kembali, salam sehat dan berbahagia selalu! Salam hangat, Rahmat A. Santoso General Manager

Phản Hồi Từ Khách Sạn: Dear Value Guest,Warmest greetings from the Aston Ketapang City Hotel!Thank you very much for taking the time to share your feedback with us. We truly appreciate your insights, as they help us improve and provide a better experience for all our guests. We understand that pricing is an important factor, and we are committed to ensuring that our service and facilities meet the guest's needs. We are grateful for your visit, and we are happy to welcome you back again in the future!Sincerely yours,Rahmat A. SantosoGeneral Manager

Phản Hồi Từ Khách Sạn: Yth, SasaAni,Salam hangat dari Aston Ketapang City Hotel!Terima kasih banyak kami haturkan kepada Ms. Sasa yang telah berkenan memilih hotel kami sebagai pilihan penginapan Anda di Kabupaten Ketapang, kami sangat mengapresiasi dan dapat belajar akan ketelitian dari kepedulian yang telah disampaikan, karenanya kami menyesali dan memohon maaf atas kurang telitinya kami pada persiapan kamar Anda, yang kedepan untuk perbaikan kualitas kebersihan kamar dan memastikan lena yang wangi juga supplies kamar mandi yang tidak expired adalah tersedia pada setiap kamar tamu. Sekali lagi kami berterima kasih atas apresiasi pada pelayanan dari para staff kami. Teriring harapan kesehatan dan kebahagian menyertai aktivitas Ms. Sasa.Salam hangat,Rahmat A. SantosoGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Warmest greetings from the Aston Ketapang City Hotel!Thank you very much for your feedback! We are pleased to hear that you found the room clean and tidy. We apologize for any inconvenience caused by the language barrier. We will continue to strive to improve our service quality and look forward to welcoming you again!感谢您的反馈！我们很高兴您觉得房间干净整洁。对于语言沟通的不便，我们深感抱歉。我们会继续努力提高服务质量，期待您的再次光临。Very best regards,Rahmat A. SantosoGeneral Manager