Park Hotel Kenmare

We visited for lunch. The staff were very nice however our lunch was certainly not what you would expect from a 5 star hotel. Our chips were cold and a steak sandwich was also cold. A burger was not as described and also was barely warm When we mentioned that our chips were cold we were told that they would be replaced however we were ready to leave and the chips had not been replaced. We mentioned to a staff member who just apologised and said that they would note our comments. He did not change us for 2 drinks. My husband then felt that he needed to speak to a manager. 5 star hotel needs 5 star attention .The manager asked where we were from which was 4 hours away and he said that the next time we were passing to call him and he would give us a free lunch....Feel that the Park Hotel is not as it was with its previous owners, and food definitely not 5 star. So disappointed with food and response to our issues

The Park Hotel Kenmare is a gorgeous, relaxing hotel in the most exquisite setting. Charming doesn't begin to describe it. The location can't be matched being right at the end of the town's main street. You literally are steps away from everything the town has to offer. Our room was spacious, impeccably clean with a view of the bay. We had a tub and separate walk in shower with lots of hot water. The spa is quite beautiful and tranquil and wonderful after hiking Kerry Way. Highly recommend the spa relaxation room and their swimming pool too. All the hotel staff were very friendly and a special shout out to Mark, Sulamiet, Allie at the front desk and Joanna in the spa who made us feel very welcome. The Park Hotel is like stepping back in time to a more relaxing and serene pace of life. We definitely hope to return in the future as we definitely fell in love with Kenmare and the Park Hotel.

Romantic get away with gorgeous grounds. The spa is over the top. We will return. Also the service and attention to detail was impressive. Thank you for a perfect time. ……………………………………………………………………………………………………………………………………………………………..

We really wanted to love this place. But there are some issues. To begin, there seems to be a lack of staff at check in. We did get help with our luggage, but the person who helped us seemed like he was alone. Fine person but overworked. Granted, there was a Backroads bike group staying at the hotel that kind of took over the lobby, so that might have explained the chaos, but it sure seemed a bit disjointed. We were offered something to drink on arrival but nothing non-alcoholic. We had a late lunch in the parlor and that was lovely. Many times when we went to the front desk, it was unoccupied. The front office staff seems to retreat to an office that is out of sight. Our room was quite spacious, with a sitting area and then a bedroom. There was some sort of varnish-like smell in our room that was quite strong throughout our visit. We kept the windows open, but it was not pleasant. The restaurant needs more food options. What they offer is good but limited. A few basic dishes would have been welcome. The servers were very pleasant, although they too seemed overworked. The second night we were there, music emanating from below our room kept us up well after midnight. We were just above the dining room. Spoke to night manager who we had difficulty communicating with (and who had loud music on in the background as well). He said he would address it but it took more calls to get it handled. The music finally stopped, but then the sound of tables and chairs being slid around on the floor below us followed. More calls required to address. Not a luxury hotel experience. We complained the next day and the manager did not charge us for that night and also gave us breakfast on the house. Said that should put it behind us. There was a feeling of being gouged for diet cokes, and they were very cheap on the amount of Blue Bottle coffee that they provided. They should be passing it out to get people to try it, but they only provide 2 simgle serve packs per day for the room. My first time trying it, and liked it very much. Kudos to the owner for helping bring it to market. Stingy, though. On the whole, the prices are 5 star (v expensive) but there is a mismatch in value. We did have some lovely weather to drive to the Beara Penninsula, and Garinish island, so the hotel is well located for that.

We enjoyed a lovely one-night stay at the Park Kenmare. The hotel is well-appointed and the property is gorgeous. You will have access to trails that bring you through gardens and down to the water. It's really very pretty. The grounds are meticulously maintained with beautiful flowers and plants. Whoever is in charge of landscaping deserves a hat tip. It's a really pretty place to spend some time. Our room was spacious, comfortable, and bright. We enjoyed the sitting area outside - they may want to consider umbrellas for rain or sun. The room temperature was perfect for us, a welcome change as it was unseasonably warm and Irish hotels tend to run hot. The spa is fantastic and worthy of another trip. The thermal suites and amenities, especially the edge pool outside, are high-end and ultra luxe. The staff are helpful and friendly; my massage treatment was excellent. I hope to return someday relatively soon for a whole spa weekend with multiple services. It's a destination worth considering for Samas alone, but Kenmare town makes it even better. The hotel is a quick walk to town. Kenmare is small, but worth exploring. We enjoyed live music at Crowley's. We did have cocktails at the bar. My spouse said it was the best Negroni on this trip. I enjoyed a martini. The piano in the sitting room was a nice touch. The service was friendly. This was a big hiking trip for us, so we arrived disheveled with only backpacks. They didn't bat an eye! They also pointed us in the right direction for our hike back to Killarney on the Old Kenmare Road. If we had to give any constructive feedback, it would be that the service staff at breakfast fell short. They need to let you know if things need to be ordered a certain way. For example, we ordered yogurt and fruit (this is exactly how it's described on the menu), but we only got a bowl of yogurt. The waiter never checked up on it and we didn't want to hunt him down. I ended up putting the jam on the table in my yogurt. Other tables had toast and bread (presumably why there was jam on the table), but we did not receive any and we were not asked if we wanted any. Did we need to order that special? We don't know because it was never explained to us. It felt like there was a secret breakfast menu ordering technique that we failed to realize. Overall, a lovely stay with compelling reasons to return. We regret we could not stay longer and hope to visit again.

Beautiful hotel, set in stunning grounds. The team were fantastic, very warm and welcoming from start to finish. The room was huge, very clean and the shower pressure was better than I expected! Food in the restaurant both dinner and breakfast was delicious. Didn't get to try the spa this time. Thank you and we will be back again.