The Villa Levens

Great services , nice and clean room . I will go to this hotel again.

Lovely but dated Lovely staff but sadly the rooms need updating however the bed was very comfy

It's ok, I'll be honest I was expecting a lot better than the reviews and condition shows. The staff were helpful and pleasant. On arrival greeted pleasantly by the staff and it was our first visit I didn't know where to head to 1st and asked for local knowledge, I was expecting a wealth of knowledge from the reception staff however not as knowledgeable as I would have wanted. We checked into our room and it was a good size. Plenty of room and big enough for the family. The carpet was a little grubby, the beds were made however the duvet was questionable, they were lumpy in places as if they had just come out of the washing and the cotton inside had not flattened which made for an uncomfortable sleep. there was lipstick/red stains on the phone handset. When we was out they had carried out a turn down service, there wasn't much done, the beds were made but they weren't even made up properly, my kids could have done a better job, the bedsheet was half hanging out and the duvets on top were just thrown back onto the beds and to top it off the floor wasn't vacuumed. that was a sore sight to see when we returned. plus points for the hotel were the complimentary waters and biscuits. The breakfast was ok, they had overloaded my eggs benedict with too much hollandaise sauce. You can definitely find better outside of the hotel and cheaper for the same choices. I would recommend an additional reading chair in the room we stayed in. Overall just OK