Tài Khoản Khách
ngày 9 tháng 8 năm 2024
A lovely hotel , our room was cleaned everyday we had room A1 , lovely sea views from our balcony and our other balcony directly faced the bar area. That’s where the good bits end. The owner likes to have her friends round and play music in the bar up to 3 am in the morning ! (No guests just her & her friends) we didn’t get much sleep on our weeks stay there , bass from the music is really audible through the walls & it’s impossible to sleep until it ends ,the jet 2 rep did have words with her and we had a decent sleep for only two nights out of our 7 night stay which is totally unacceptable when you go there to relax & kick back. The owner suggested to the jet2 rep that we could move rooms , so in other words the owner wasn’t prepared to stop her late night get togethers which is crazy for an owner to say pretty much sod you to the guests , we didn’t move as we thought why should we have to pack our cases and move from this great room & what about the next people who have to go in that room ? It wouldn’t solve the ongoing issue. Michael was a top guy and very apologetic and tried to sort the issue too but couldn’t . Needless to say we would not return to this hotel , the hill also is epic we had a car so didn’t actually walk up or down it , don’t think we could have managed in the heat we had while we were there I did video it and it took 2.40 mins to get up or down and that’s by car (see YouTube), Kefalonia is a beautiful place and we will be going back but sadly not to this hotel .
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