Kings' Valley Medical & Spa Hotel

Excellent pools, the outdoors semi-Olympics pool allows good swimmers to enjoy swimming and sun tanning at the same time. Breakfast is unbeatable, numerous choices and good quality.

Der Aufenthalt war sehr schön. Man konnte alle Bäder gut nutzen, alles war sauber, das Personal sehr freundlich. Wir kommen wieder.

Beautiful hotel with high ceilings everywhere and spacious rooms. Great spa area with very professional therapists and vast choice of procedures. I think is to luxuriously done for the area where is build so gets underused. The staff is young and helpful but needs a bit of more training. The coffee in the room is only complementary on the first night of stay but if you stay longer you need to pay for refill which we found unusual for 5 * hotel. The breakfast is mainly continental and local cousins which again slightly underrating. We had a great week there as it’s close to town of Kazanlak and surrounding Rose Valley.

Hotel is brutal . One of the best places I've been to and I've been to a lot of places. It has everything. Don't listen to some sour Karens that have organic reasons to be grumpy if you get my meaning 😀 Restaurants, bars , pools , spa is just incredible. The rooms are spacious luxurious and new. The staff is polite and helpful . I mean what more is there ? There are luxurious hotels around the world but....they are old and dated. Bulgaria in principle has new modern and luxurious hotels. That's a huge plus. It's not only this one .They are all over

We visited the hotel on the recommendations of friends, which were very good. Unfortunately the stay was disappointingThe rooms are large and because it is a new hotel they are relatively clean. For a 4 night stay the rooms were not cleaned once. Every day it was necessary to call reception to send a maid. Connecting to reception is also a mission impossible. Answer is received after 5-6 rings. On the very first day, the liquid soap ran out, and there was only soap in the bathroom, but no shampoo. We spoke to reception and were promised they would send someone over. Nobody came. The next day, after another call to the front desk, a maid appeared to stock shampoo and soap and change towels. That was just the maintenance of the room. No mopping, cleaning or vacuuming. On the last day we went up to the room from the pool around 16.30 and the room was again not serviced despite the cleaning system being on. This time from reception they were quick, but again only changing sheets and towels. All this in a hotel rated as 5 stars. Additionally, the food at breakfast and dinner is extremely uniform. Semi-finished mini-sized croissants, rock-hard waffles and low-quality stale fruits and vegetables. For 4 days, the only difference in the assortment was the roast meat. The overall impressions for me and my family were poor room service, untrained and at times inadequate staff. The high prices do not match the service received. Recommendation to the hotel management to pay attention to the details - unmaintained and overgrown paths around the pool and pots with sharp and stinging plants. Lots of bees and wasps around the pool, which increases the risk of accidents. Unfortunately I won't be back and wouldn't recommend.

Only in Bulgaria will you find a brand new “five star hotel” with 2/3 elevators broken. Screaming misbehaved children running amok through the pool and spa area really help to complete your “five star” experience. Do not expect anything that even remotely approximates a five star experience here.

True Paradise! Magnificent hotel! Outstanding place to enjoy a true relaxation! Luxury stylish place! The hotel is fascinating, perfectly clean, spacy, outstanding SPA resort, excellent food and verity of wines! I will visit you again and again! Thank you for the unforgeable stay!

My family had a very nice trip to Kings Valley at the end of May. The food at breakfast and dinner was amazing with so much choice and all very well prepared. Rooms and bathrooms are large with a nice balcony. For me the very large bed was extremely hard and I would have liked an option of a mattress topper. The pools and spa were perfect and excellent for swimming or just relaxing. The hotel wasn't too busy when we visited which was nice but i imagine even at busy times there will still be plenty of chairs inside and out. The spa area was nice with plenty of choice of treatment rooms. The hotel is fairly remote with no shops in the area. Drinks and snacks are very expensive during the day when using the pool bar during the day or having drinks with dinner and our bill for extras was quite high when checking out. (we were a group of 5) The tennis and pedal courts are also extremely expensive. We tried Pedal tennis but had to hire rackets and buy the balls which made the price 70 Lev for one hour! The staff were all friendly and helpful. Overall we were very happy with our trip and will visit again in the future. thank you.

One of the Best hotels we've stayed lately. The rooms are great, the SPA facilities are top notch, but the breakfast and dinner buffets are out of this World. The neighboring attractions as well as the rose valley are unique. We shall return there again and again, mostly in spring and autumn. Many thanks to the Staff and Management