The Stuart Hotel-Motel

I planned an overnight stay at this hotel. I was sent lock box details to access the key. I arrived at the hotel at 2pm and there was no key! I contacted the main number and sent messages on the website. NO response after 5 days. I have requested a refund on the booking. To date, I have not had any response. I would recommend staying somewhere else as clearly the hotel management do not care about paying customers.

Tidy motel with super friendly and attentive staff. It’s self-check in, which is really convenient. The facilities are clean, safe and close to local amenities. The pool was lovely to cool off after a hot day. The rooms are air conditioned, with a fridge and comfy beds.

This place was not what we were expecting at all. It is a self check-in and you get your codes the day prior to arriving. Check in was easy. The car parking behind security remote gates was limited and it is first come first serve basis and because it is quite narrow people park their cars crooked taking up 2 spaces. There is no hotel now as the police officer we met trying to find it told us it has closed and is now a "Coffee Club" franchise. It is just accommodation so not sure why their website states karaoke and food. I was more angry at the $195 per night i was charged for a "Deluxe" Semi self contained Room for what we got. The room although dated especially the bathroom was just ok. Beds were comfortable and linen clean. The "kitchenette" as such, had the plates, glasses and bowls just sitting in a dish rack on the bench, no tea towels or dishcloths to wash up and they were all dirty. Some plates and glassware still had food and wine marks still on them. Certainly not enough tableware for 2 people, we had 1 bowl between the 2 of us but 4 plates. Lucky i had bought my own plastic ware so opted to use it instead. The only good thing about this place was the pool which was lovely. We walked 5 mins to the local RSL club for dinner which was lovely and cheap. We felt safe walking at night but kept our witts about us like anywhere i suppose. The tv was poor and we had to try and plug in HDMI cable ourselves from previous customers. To sum up our 2 night stay i would suggest to stay elsewhere as there is much much better places to choose from. I have attached 1 photo of the pool area as i didn't want to be reminded of our stay here

We worried about security as carrying a trailer with work equipment; place was secure with locked gate. Nice refreshing pool, very clean unit and comfortable bed! Our room hadn’t been used for a bit as the dishes were a bit dusty but easy enough to clean. Didn’t have any contact with staff (so marked average 3stars as couldn’t comment) apart from online but did meet the lovely owners who were visiting from Victoria (same as us!)

This place is very friendly couldn't do any more for us if they tried., very clean and secure parking for if your on bikes. Close to town as well. We are travelling around Australia on Harley Davidson and staying in Katherine is a must. Don't miss Katherine Gorge.

Felt unsafe and insecure at first, but was clean and.secure during the night