Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive

My partner and I stayed here for 10 days in late September. On arrival we were greeted at reception with a drink and a much-needed hot towel after a very long flight. From the moment we arrived everyone we met was friendly and welcoming. Our luggage was taken to our room while we were checking in, during checking we were provided a map with all relevant information such as restaurant times and provided services. Once checked in we were taken by golf cart to our room, this was up a very steep hill but the golf cart service is complimentary. The room was clean, tidy and spacious. It came with a large balcony which had 2 chairs and a table. The room contained a large and comfy 4 posted bed with mosquito netting all around, a vanity table and large mirror, Side board with Tea and Coffee facilities, a mini fridge with complimentary soft drinks, a wardrobe with an ironing board, iron and umbrellas. The room also provided Towelling robes, Slippers, pool towels and a beach bag. The bathroom was large, it has 2 sinks and a big shower with a waterfall head, the toilet was quite high for me (5’3) my feet dangled but it did what its meant to do. It also provided a shaving mirror, large mirror, powerful hairdryer and large towels. Steps are available to go down the hill, each step has a low step down so it is not to hard on your knees or you can call reception for a golf cart. Reception has a lovely fountain which is always decorated with fresh flowers and comes with friendly and welcoming staff. The main pool with the pool bar has both deep and shallow sections and is very large. There is also another large pool with both deep and shallow sections, this is closer to the buffet and is significantly quieter. Both however are clean. The buffet restaurant which can be used for Breakfast, lunch and dinner is a large area with plenty of helpful staff and lots of choice when it comes to food, the also offer the Italian as a place to go for lunch. For dinner there are also 3 restaurants you can book, Italian, Indian and Thai, our favourite was the Indian but all are very good with a decent amount to choose from. There is a gourmet which you can book and pay for, we did not attend this so can not comment. Evening entertainment is also available, this is on the ‘stage’ area near the main buffet restaurant, this unfortunately goes on at the same time as dinner so you are not able to fully enjoy the show, I feel this would be better if, for example is started 1 hour after dinner begins, then people can chose to have dinner early but still catch the show. The beach is a few steps from the pool, powdery white sand, there are plenty of sun loungers and if you cant find one in the spot you like then one of the very helpful beach attendants will be there to assist. There is a wall to stop the waves and then the sea, beyond the wall you will find a few men and women selling tours, trinkets, clothes and so on, they are not harassing, and a simple no thank you if you aren’t int

This is a very nice and beautiful beach resort along the east coast of Zanzibar. The staff was so friendly, the accommodations nice, beach was spectacular colors and chairs in the shade easy to find. All inclusive food was good, typical for a resort and drinks plentiful. Mosquito nets for the beds, bottled water for use in the room. Special thanks to the staff for their friendly and prompt service! Note that many of the rooms are up the hill. The partial ocean view rooms, including ours were 71 steps up and down. For younger people this isn't a big deal, and the staff in the lobby is happy to take older folks like us up the hill in golf carts. We'd stay here again!

I had a good birthday party there the only thing I didn’t like is people smoking in common areas some guests are not smokers the resort needs to find a designated area for smoking

The property was great , the staff was great however my stay was not pleasant due to beach vendors harassing tourist at all times I couldn’t go swim in ocean because they wouldn’t leave me alone, and even after I told them I was not interested in anything from them they proceeded to disrespect me and say rude things. Because of this I will only return to Zanzibar if the hotel has a private beach because the harassment from the local vendors and the so called “ Masai” people is wayyyyy too much, I couldn’t even enjoy laying on the beach , they would constantly try to talk to me , it was very uncomfortable to even be near the water.