Sensations Eco-Chic Hotel

· -This hotel is an overpriced scam for tourists run by incompetent Indian management whose only focus is cost cutting but not the guests wellbeing. Do not expect any relaxation there since there are extremely loud constructions works in the very vicinity of the hotel from the morning to late evening.You will hear loud banging all the time even at the beach!. The hotel does not inform about this fact! The pool is shallow and quite small without sufficient numbers of sun loungers. Pool service does not exist there! Nobody even brought a glass of water for us. -the rooms were basic, poorly designed, dirty and looking old. This is not acceptable in a 5 star resort! -there is not enough food in the hotel. We had all inclusive package booked but were hungry! We were supposed to share one tasting menu during dinner. There’s only one rudimentary kitchen serving all guests. No 5 stars hotel tells you to share tasting menu but again-costs cutting. -breakfast was awful with basic choice of slices of ham and cheese. This is nowhere near a 5 stars hotel tells standard -there is no galley in the resort-only one stand for preparing meals! -there is no gym in the resort -the beach cannot be used and is covered with garbages which management doesn't bother to clean in front of the resort! We were deceived by the pictures so cancelled after one night and came back to the previous resort we stayed at. The hotel refused to reimburse the costs for cancelling the night at their atrocity. This hotel is not a resort but a tourist scam for the price they charge!!!Be aware!

The customer service was truly top-notch, and we’d like to extend a special thanks to Veronica, receptionist, spa ladies, the lady who gave us a room tour, pradeep and the barista at Pwani Bar for making our experience even more memorable. The environment was so clean,quiet and peaceful, good for recharging and connecting with nature. Thank you once again for your hospitality and kindness.

The name says it all… it’s all about the senses. From the moment you arrive, shoes are discarded, your feet are bathed, and you feel the soft beach sand under your toes for the rest of your stay. Wind chimes gently sing in the breeze and provide tranquility for the soul. Every meal is prepared to tease the taste buds and every bite, mouthwatering. Resort wide, the staff are warm and friendly, and go out of their way for to cater to your every need. Your stay is a complete sense of pampered relaxation, and you leave feeling totally recharged.