Tài Khoản Khách
ngày 17 tháng 7 năm 2025
The team at Munage went above and beyond all expectations. We were met at the gate of the old city with a cart that took all our suitcases after a long and arduous border crossing from Kyrgyzstan. Upon reaching the accommodations, there was fruit and drinks waiting for us which set the tone for the stay. We were having issues with a misspelled name on our departing flight booking. Ah Zhe promptly took over the problem and shooed us out to explore while he called the airline relentlessly in order to solve our problem. By the next day, he sent us the confirmation of the corrected airline booking, which was after many hours of being on hold on the airline helpdesk. I have never ever had a hotel staff so willingly take over my travel issues with such ownership. This is hospitality of the highest order. On our last day, they had gifts for us and even booked and paid for our car to the airport. This standard of service is impossible to beat.
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