Tài Khoản Khách
ngày 31 tháng 1 năm 2023
Booked the hotel based on the positive comments but it wasn't a great experience for us. We stayed in one of the 1 bed apartments just opposite the hotel. The positives - fantastic view from balcony, great kitchen area, comfy bed and central. The negatives - apartment needed a good clean - soles of our feet turned brown from the grubby floor, toothbrush holder was filthy, furniture and fittings were broken, bedroom window wouldn't open, patio door couldnt be locked (key also broken). Previous guests plastic bottles discarded on kitchen shelves. . It was 5 days before we saw a cleaner - always coming tomorrow but never arriving.. When paying for the accommodation, the receptionist insisted that my card would only transact in £ rather than TL which is not the case and resulted in us paying more for the room. This was the worst hotel apartment we have ever stayed in.
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