Tài Khoản Khách
ngày 8 tháng 10 năm 2024
I think all I can say about this hotel is it's ok, not great that's for sure. Like others we booked our early, we were booked in for 6 nights based on the images of the rooms on ***********. These images were off the refurbished side of the hotel, we were given a room in the grotty none refurbished side. I asked to be moved as again the images we based are *********** images of the nice refurbished rooms, I was told they were fully booked and could not move us. I asked again the next day as the room was so small and grotty and not what we felt we had paid for, again no joy. As for the location, the pool and the staff friendliness I'd give it 5 stars but nothing can make up for the mouldy crappy room. *********** washed there hands of it and said I had to deal with the hotel directly. The hotel already had our money which to be fair was only £66 a night so we just wrote it off and moved to the luxury hotel Stonehill which blew our minds.
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