Hotel Malé Versailles

CHOOSE ANOTHER HOTEL if you are not local. Starting with general comments. The room was fairly comfy, got a nice medieval vibe despite stains on both towels provided. The hotel is located uphill. It is not a terribly long walk from downtown but if you have suitcases you might struggle a bit. We arrived early and were happy about being allowed to check in early at ~12:00. Breakfast was a straight 5/5. So far is a 3.5-4/5. The very frustrating part came from the reception woman who had very limited English capacity. We came from Hong Kong where a visa is not required to travel in Czech. The woman almost refused our check-in by repeating "No", "China" and some other incomprehensible words, left us feeling heavily offended, until decades later she realised the difference between a Hong Kong and a China passport. From there she asked for our addresses and other infos and took another 20 minutes before we could get to our rooms. Checkout was also a disaster. Nobody was sitting at the reception desk at 10:55 while the latest checkout time was 11:00. Minutes later the same woman showed up, and told us to pay straight. The rooms we booked were un-cancellable and we paid in full during the booking. Again she repeated "No pay", called a colleague who talked on the phone with us, finally understood that the money was held at the agency, then she would let us go, which wasted us another 30 minutes. You get a lot of choices there with the price. Choose wisely.

Very nice and friendly staff welcomes you. The whole place is clean and the cozy rooms make you feel Home and the Parking and Wifi is free. Water was for free by arrival. Breakfast on weekends is from 8 to 10. You have a choice from hot breakfast like eggs and saussages to cheese, saussages, fresh fruits, salds, Joghurt, Marmelade, vegetable and a variety of cakes. Hot Drinks and juices are for free to. They always refill and everything is fresh and from good quality.

We had good nice, everything was smooth, the room is correct. Good balance price-quality, nice location, easy check-in (self-check In ). The lady at reception did not speak much English but was extremely kind to us. The hotel is pet friendly which is very appreciated.