Neptune Ngorongoro Luxury Lodge

這是一家美麗，熱情，暖心的度假村。我們住在高山上，晝夜温差很大。孩子們吃晚餐的時候都穿起了長袖。這是我們頭一次入住帶有烤火爐的酒店，在我們吃晚餐的時候，服務員就來詢問我們的起居室和主卧需不需要都先啟用烤爐暖一下房間。孩子們要準備睡覺的時候，打開被窩，竟然每一個被窩裡都放了熱水袋，暖暖地，很舒服，把我們大家的❤️都暖化了[旺柴][呲牙]然後還有一個讓我們感動的地方，當選擇飯後甜點的時候，我和服務員交代我們冰淇淋就要香草口味的，他和我説但他們衹有一款混合型的，一球香草一球草莓，我説沒事那就這樣吧。當端上來的時候，他幫我們都換成了兩球都是香草的[呲牙]因為他知道我們全家都喜歡吃香草味的冰淇淋，並且，在這裏你一定要嘗試這款香草味的冰淇淋，真的太好吃了[呲牙]

We had a wonderful stay at Neptune and truly enjoyed every moment. The infrastructure of the hotel is excellent — everything is very well maintained, and the overall atmosphere is relaxing and welcoming. Our room was outstanding: spacious, clean, and very comfortable. You can tell great care is taken to ensure guests feel at home. But what really stood out to us was the food. We had dinner at the hotel and were so impressed that we made sure to have lunch there the next day as well. The dishes were simply spectacular — full of flavor, beautifully presented, and clearly made with attention to detail and care. The chef is truly talented and thoughtful, and it shows in every bite. The staff was also fantastic — well-trained, friendly, and genuinely eager to make our experience as enjoyable as possible. We would absolutely come back and recommend Neptune with our eyes closed. It was an excellent stay, and the food alone is worth a visit! Cheers to the chef!!!!

The lodge is well located next to the river, in which are residing hippos! That was such a great attraction as we could watch them from our tent deck and from the restaurant. The staff was very attentive and helpful. We had a great time and would highly recommend it!

This lodge FAR surpasses your highest expectations. Everyone is extremely attentive and welcoming. They go above and beyond in every aspect. Hobart our server was excellent and made our stay amazing. Food was great and love ordering off a menu versus having a buffet. We would love to visit again.

This beautiful lodge is nestled on the hillside overlooking a valley and consists of different luxury cabins that feature everything that you need to relax from a full day in the Ngorongoro crater. The entrance to the conservation area is just 10 minutes away which allows for ideal usage of time when visiting Ngorongoro. The views are stunning and the food (both breakfast and dinner) were delicious with staff making sure we had everting we need. A small pool is available as well as a gift shop supporting the local community. Would definitely recommend a sundowner on the terrace overlooking the valley!

We loved everything about our stay from the welcome song by the Maasai to our giant cabin. All staff our very helpful and kind. Norbert, our waiter was excellent! He ensured we never walked away hungry and remembered our favorite drinks. He went above and beyond to create a magical outdoor dining experience for our last night. Also, the turn down service here is amazing! We felt like we were truly living in livery our entire stay. We only stayed two nights here and it truly wasn’t enough time. The location is also perfect with only a 10 minute drive to the park entrance of the crater.