Risus Beach Resort Hotel

⭐ 1 star (would give 0 if possible) My wife and I stayed at Risus Aqua Beach Resort from 20/06/2025 to 30/06/2025 for what was meant to be our honeymoon — and it was honestly the worst hotel experience we have ever had. This hotel is advertised as a 5-star resort but wouldn’t even qualify as 3 stars. Here are just some of the problems we faced: • Our room was never cleaned once in 10 days, even though we kept asking. • We were given one towel for the entire stay, which we had to share. No fresh towels, no beach towels — ever. • The food was completely inedible and actually made my wife sick for two days. We ended up eating out almost every day, which cost us a lot of extra money. • The only drinks available were beer and water — no soft drinks, cocktails, or anything else. • The room smelled disgusting; staff tried to hide it by putting urinal mats over the drains. • The room we were put in wasn’t the upgraded room we paid extra for — staff demanded even more money to move us into the correct one. • The Wi-Fi didn’t work at all. • Staff were rude and dismissive, ignoring us and serving locals first at the bar. • TV didn’t work, smoke alarms were broken (a huge safety risk), and the lift was out of order most of the time. • Light fittings were hanging off the walls and ceiling. Both rooms we saw were filthy. • The air conditioning barely worked, making it almost impossible to sleep. • The paths around the hotel had broken decking, and my wife fell — staff didn’t even check if she was okay. • There was a constant foul smell in the reception area that made us feel sick. We booked this as our honeymoon, and it caused us nothing but stress, disappointment, and unexpected extra costs. The photos and descriptions on booking sites are completely misleading. Avoid this hotel at all costs — it is absolutely not what it claims to be, and it ruined what should have been a special time for us.

Don’t let the photos deceive you, this hotel is nothing like what’s advertised. The water from the taps ran yellow/brown, making it impossible to shower, wash our hands, or brush our teeth for two full days. We avoided using it entirely until we managed to move to another hotel. The pools were filthy, clearly neglected for weeks. We didn’t feel safe using them at all. As for the food, we couldn’t bring ourselves to eat any of it. It was shockingly bad — I’ve never seen anything like it. I had a sip of Pepsi on the first day and was left with severe stomach pains for hours afterward. We were placed in a disabled room, despite not being disabled. The room itself was appalling — blood stains on the floor, mould, broken glass — completely un-livable Though we were booked for a week, we left after just a day and a half of trying to get help and find an alternative. What was meant to be a relaxing holiday turned into a nightmare. Please do not waste your time or money here. It was a complete scam!!

This was by far the dirtiest and most disgusting hotel experience we’ve ever had. We originally booked for a longer stay, but we only managed to survive two awful nights before booking a completely different hotel just to escape. That’s how bad it was. 🦠 The hygiene was non-existent — the room was filthy, the swimming pool looked like it hadn’t been cleaned in weeks, and the water from the taps came out completely yellow. We were so horrified we didn’t even dare wash our hands or face, let alone take a shower. We used mineral water to stay clean. Think about that for a second — we didn’t shower for two days in a beach resort. 🍽️ As for the food — it was revolting. Absolutely inedible. We didn’t touch a single thing after seeing the buffet once. We ate nothing at all at the hotel. It was that bad. 🖼️ The pictures online? Completely misleading. This hotel looks nothing like the photos. It’s as if you’ve been catfished by a building. ⚠️ Please believe this review. Don’t waste your money, time, or health here. Save yourself the disappointment and avoid Risus Beach Resort completely. No one deserves to go through what we experienced.

Do not be fooled by the photos – this hotel is nothing like what they advertise. The water from the taps comes out yellow, making it impossible to shower, wash your hands, or feel clean. We couldn’t even let our child use the pool – it looked like it hadn’t been cleaned in months. Zero hygiene. We didn’t eat any breakfast or lunch because the food looked awful. There were only about two options for breakfast and three for dinner — and nothing looked fresh or safe to eat. There is no proper management, and it feels like the whole resort is run by just three people. It’s a huge place with lots of pools and slides, but nobody is maintaining anything. Everything looks run down, dirty, and neglected. We were supposed to stay longer, but after just a day and a half, we left and moved to a different hotel. That’s how bad it was. I wouldn’t risk another night there with my family. This was supposed to be a holiday, but it turned into a stressful and disgusting experience. Please, do not waste your money and do not bring your family here.

DO NOT COME HERE!! ITS A COMPLETE SCAM. STAFF WILL NOT HELP YOU OUT THERE AND WILL LITERALLY LAUGH IN YOUR FACE. PLEASE PLEASE PLEASE DO NOT BOOK THIS HOTEL

An Absolute Disaster! We had an extremely poor first impression upon arrival. The receptionist was on the phone, taking additional calls, and left us waiting for quite some time. She appeared visibly annoyed and uninterested—no greeting, no smile, just plain rude. The room was absolutely terrible. It was difficult to breathe, as the air conditioning was filthy and covered in dust. After turning it on, we soon experienced lung pain and had trouble breathing. When I mentioned mold to the staff, I was told it was just paint. Unbelievable! The condition of the room was unacceptable: the armchair was dirty, the terrace door wouldn’t close properly, letting in noise from outside, and there were bugs in the bathroom. On top of that, the mirror was missing, all the glassware was dirty, the bed was stained, and the pillows were full of hair. The bed linens were also dirty, with brown stains everywhere. The light switches were dirty or broken, the shower was dripping constantly, and the jacuzzi was filthy. The water park was a joke. Most of the slides were either not working or so dangerous that we hit our heads. The pools had a very unpleasant odor and caused itching. The entire water park smelled strongly of urine—simply disgusting. After just a few hours and many arguments, we left the hotel. I absolutely do not recommend this place!