My Aegean Star Hotel

Please don't ruin your holiday by going here honestly was the worst place av ever stayed absolutely nothing on all other hotels in the area are bouncing and got beach bars and plenty great things going on absolutely nothing here 15 mins of darts in the afternoon about an hour of karaoke honestly bad heard the guy saying because there hotel is only got 50 or 60 guests they don't put nout on kick in thr teeth to the ones to paid. Food was horrible absolutely nothing for uk people or even kids it was embarrassing please save your holiday amd book another hotel kusadasi town is fantastic plenty hotels closer and better. The maids would mop your room and it would stink obviously bogging mops staff don't care and I think it's well under staffed was like one guy trying to keep 3 bars open book somewhere eles and thank me later

I decided to rate this hotel only 3 stars because of the few minor problems I’ve noticed. 1. The toilet was decent but the toilet smelt badly even if it was cleaned. 2. The toilet trash can didn’t even open when you pressed your foot down, so we had to open it with our hands which is a little unhygienic. 3. My aunt couldn’t find slippers for her foot because in most hotels they’re offered but in this one we didn’t come across it. 4. We came across so much noise by bunch of high schoolers that were also on a trip. Many of my friends complained that the high school children were making loud noises, and being inconsiderate that there are other people also IN the hotel. They were so loud till 2am which is very rude. However, I’ll say that the food was pretty alright, like any hotel.

We would rate this hotel Zero if we could. Where to start!! The food was terrible, always cold even the hot dishes were cold, and little choice. nothing was labeled so you didnt know what you were eating, unlucky if you have allergies, all inclusive choices for drinks was poor, only had a selection of three drinks even though they had brand empty named bottles at back of bar, but none was available. The room smelt terrible all the time of drains, bathroom fittings were corroded, hairdryer cable stripped and bare wires exposed. house keeping was inconsitant, towels were stained and looked dirty, the toilets were disgusting and dirty. Pool area was terrible, most of the sunbeds were damaged, split or had holes in them. cushions were disgusting stained and torn, the drainage grid around pool was broken in many parts, we actually whitnessed a elderly lady falling due to her foot going through the grid,the hotels beach was no better same issues and beach area was dirty and littered. All of this was reflected in the service. STAY HERE AT YOUR PERIL.

When asking about food “ what is it” the look I got, the distain, disgust and definitely were not interested with telling me or anyone else, there were no tabs with food names on. Food was not very good and everyday seemed the same foods reincarnated in different formats. A lot seemed to be put together from leftovers of previous days. Even snacks were disappointing, the same everyday, a choice of the same 3 items , and couldn’t even offer vinegar for the chips when asked. First room had no internet, it smelt, someone next door were flushing the toilet all night and I mean all night and coughing all night. The sheet to cover me really wasn’t big enough, I did manage to get a bed sheet for the next night as I took one from the cleaners trolly as again when asking to get one , no one was interested. They did move me to a better room eventually after much back and forth “the manager isn’t around”, “come back at 2pm”, “I’m only a trainee”- not. Again it took 4 different people to sort a bed sheet to sleep under. The toilet in this room leaked and the shower was an art form to get it to stay in the right position to shower over me, by this time I’d given up bothering to try to complain, so made do, using the towels to dry the leak daily. The noise of everyone’s toilet being flushed was in the middle of four rooms over five floors so could hear every flush like it was in your room, (bad architecture/design) I’m guessing. The all inclusive drinks consisted of beer, local vodka, gin, home made sangria, red and white wine and soft drinks. They did have empty bottles of good spirits and drinks on display at the back of the bars. The evening entertainment wasn’t bad although half hearted. It seemed all staff were very much looking forward to the end of season in a few days and this showed in service, attitude and the entertainment. To top it all, there was loads of glass on the floor next to the pool bar that obviously hadn’t been cleaned up as all the tables around where the glass was had been cleaned. One shard went into the sole of my foot. It was a shame that this made the staff much more attentive and helpful. This was definitely not a 4 star hotel, more like 2 star if that. When having to vacate my room by 12 noon I did go down and asked at the reception to hold onto my room as I was fully inclusive until leaving that evening at 21.00, the answer from “ the trainee” was “NO, Vacate at 12 noon. Then , although the hotel was half empty said 50 euros until 18.00. I declined. Again no help what’s so ever and not even anywhere to freshen up or change / shower before the journey back home. I’ve never been treated or spoken to in any other hotel or holiday. The town, area was a great place to go, the hotel , I would never stay again even if you payed me.

Everything is awful 😞 The staff are very unfriendly, the manager is rude. The rooms is dirty, there was blood on the covers and the towel. Bathrooms is dirty. They did not comply despite several requests. I gave them less than 1 star. There is a very bad smell in the whole hotel. And the pools is dirty too.

This hotel is the worst I have ever stayed in and is definitely not a 4 star hotel! Where to start? Food is cold, not labelled and very little for breakfast for UK visitors. There is no toaster, one choice of white bread, cold fried eggs. The food is not kept heated. The family rooms are small and the bathroom so small with little ventilation that trying to get dry after a shower was virtually impossible. The staff speak very little English and so it's very hard to make your understood. The pool bar food is also cold. One day I asked for chips which were cold, and the 4 people at the pool bar didn't understand. I google translated, and kindly the assistant cooked some hot chips. There is no bar or cocktail menu, for the 3 days we were there they had no 7 Up, or lemonade so trying to get a drink with a mixer was a challenge. This hotel is also not very clean, food was left in the landings in the hallway all day. The pool toilets are disgusting with no toilet paper or hand towels. The pool sun bed pads were also stained, ripped and of very poor repair. Despite advertising aspects such as pool towels I saw no-where to get these. Our one page leaflet only mentioned the food opening times. The hotel does have it's own beach, which we found by accident as it wasn't referenced anywhere. However don't bother, the sunbeds are broken and cracked, they also have no covers and the section of the beach that belonged to the hotel wasn't cleaned either and so was littered with cigarette ends and other debris! We checked out on the Tuesday after arriving on Sunday morning. I don't really care what 'star rating' a hotel has, if it is clean and has adequate food/drinks etc. This hotel fails miserably on all fronts... stay at home and save your money!