Tài Khoản Khách
ngày 1 tháng 9 năm 2023
Although I've read some negative comments before I travel, I didn't want to believe in them. We are frequent traveller and we usually don't face the challenges or bad experiences like the others do. However, this hotel has become an exception. The hotel is a beauty is wasted. Hotel is sitting in the middle of the paradise, surrounded by a wonderful forest. Entire facility is designed very well, but not built and not operated in the same way. The worst thing is that you can hear what they speak in the next room. You hear if their phone rings, alarm goes off, or they just walk. Dinner is open buffet, only water is included. If you want to drink a cup of tea, you need to pay extra. We think, owner(s) of the hotel want(s) to earn money at every single opportunity. Food is delicious, except all of them are covered by flies. We also think, owner(s) don't want to invest in the hotel any more, because they even don't buy repelling devices for flies. Flies are everywhere, disgusting, and disturbing. Rooms are free from flies, but all restaurants, including Han Restaurant has millions of them. There's absolutely no entertainment in the evening, no live music, no music, nothing. Not only rooms and restaurants, but also the spa lacks quality... When we received treatment, the room became hot and we asked them to make it little colder. They said it is not possible. During treatment, power has gone out, when it is restored, the treatment room became like a hospital room with bright lights, not a pleasant environment to relax. Although it was a clean hotel, it is not the value for money. It's one of the most expensive hotels in the area. I suggest you stay 40 minutes away (Abant) and drive to Golcuk. Hotels in Abant are more professional.
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