Montage Kapalua Bay

Beautiful hotel -amazing service and ambiance. From checkin to the spa services, a 5 star experience. Beautiful room and top notch staff. Cannot say enough about this resort

Unforgettable Luxury and Relaxation in Paradise From the moment we arrived, the Montage resort exceeded every expectation. The staff greeted us with warm smiles and genuine hospitality that instantly made us feel at home. Our room offered stunning ocean views, elegant décor, and thoughtful touches—from the welcome fruit platter to the nightly turndown service—that made our stay feel personalized

Our stay at the Montage was simply out of this world. From the breathtaking views to the exceptional service, everything was flawless. The staff went above and beyond to make our family feel welcome, and every detail was pure perfection. We didn’t want to leave – truly the best hotel experience we’ve ever had!

This hotel is amazing. I have no notes. We stayed at the Montage for 3 nights, then we went on to Hana Maui and the Grand Wailea (that one was a big mistake!) and I found myself missing the montage. The service at the montage is incredible, the pool is very fun (we had a 5 year old) and the shaded chairs at the beach and pool were included in our cost (I’m specifically mentioning this because of the nickel and diming at the Grand Wailea) The food at their main restaurant, Cane and Canoe, was wonderful. The room was stunning, there was a beautiful trail head to the right of the property….this was an absolutely incredible experience. We also stayed at the Four Seasons on the Big Island on a previous vacation and while we loved it, we gave the edge to the Montage because the service (including food service), pool side service, and the food were all incredible! We made a huge mistake not coming back to the montage. It’s true luxury and vacation, and it’s pretty quiet and peaceful too.

We came to the Montage Kapalua Bay for 3 weeks in July 2025 with 5 family members: 2 vegan (fairly straightforward); 1 with severe diverticulosis who must not have anything with seeds, nuts or kernels (even cucumbers and tomatoes) or a hospital visit is on the menu; 1 with burning mouth and throat syndrome who must eat totally plain food prepared on a clean pan or grill with no salt, pepper or even garnish, or the chronic burning escalates for several days, and 1 teenager who can eat anything. I spoke with Sous Chef April before we arrived. She entered extensive notes in the Montage computer system and assured me that wherever we went in the Resort, the chefs and servers would access these notes/requirements and deliver meals without any difficulties (even at the pools). She also gave me her mobile number. On our first night, Executive Chef Justin, took our order, and adjusted menu items to fit our challenges. Everything was perfection (even the stir-fried breaded tofu, and I don’t like tofu). Sous Chef Zach made dishes for us that were not on menu. He took our order and came out 2-3 times to check on us. On the last evening, the 2 vegans had a craving for vegan burgers, but it was not on the menu nor was anything similar. Chef Zach made the best vegan burgers we’d ever had—terrific seasonings. Three times we got a whole Maui Gold pineapple sliced into chunks and placed back into the pineapple that was Not on the menu. We can still taste the sweetness. One night we went to a special event and Chef April sent a beautiful large fruit plate just for us since we couldn’t have the regular menu for this event. One day we made guacamole in our unit, and I decided I’d ask the pool server for a bag of their homemade fresh corn chips (not on the menu). We had them hot in less than 10 minutes. For the entire 3 weeks, we didn’t have any eating problems (which is rare for us, given the difficult challenges), and we felt like we had our own private chefs. We can’t wait to return. Art Gechman

We go to Hawaii every year and we have stayed at many of the 5 star resorts on the various islands. The Montage was truly an amazing experience and one where we will certainly go back. First, the rooms are very spacious and clean with all the amenities since many/most are residences so that lends itself to larger living spaces generally. Rooms are very up to date and we had a huge lanai with grilling appliances, couches and chaises with a 180 degree view of the ocean. The resort felt empty even though they said that they were close to capacity so we never had any issues with getting great chairs by the various pools, the waiters/waitresses generally remembered what we had eaten the night before and had recommendations accordingly. Scott at the front desk was very helpful with all of our asks and needs - felt like a personal concierge. Would recommend to anyone who hasn't been before ..we'll definitely be back!