THE AMNIS, a Luxury Collection Hotel, Kaohsiung

I would say this is an upper 5 stars hotel and every detail at a high standard. I highly recommend it for business trips or celebrating an anniversary or memorable events

Service was superb from front desk to the room. Free beverages daily and bed was so comfortable. Would be going back to stay there next time.

I’m not familiar with KS location but I believe everything is quite far from each hotel location a car is necessary. In regard to the rest it is top notch.

We arrived and did our check in - we did run into some issues checking in, it they didn’t understand that I had payed online and that I booked 2 rooms they gave me 1 room for the price of one A bit back and forward and we eventually got our 2 rooms Hotel was nice and the facilities was great

AVOID this hotel if possible I had a terrible experience during the checkout process. I reserved three rooms for two nights, and the hotel charged a deposit of NT$30,000. It wasn’t until I returned to my home country that I realized the deposit had not been refunded. I sent multiple emails to the hotel, but received no response. Fortunately, I was able to contact the hotel through the Trip.com app, which allowed me to call their local number. The front desk staff were polite, but unfortunately, they couldn’t resolve the issue as it was related to the finance department. The hotel kept giving me vague and unreasonable explanations, claiming that because I used a non-local credit card, the refund would take 14 working days. This is, frankly, outrageous. Holding someone’s credit without clear consent or proper communication is unacceptable. Even worse, no one at the hotel could confirm the current status of my refund when I asked. Clearly a disappointment.

Spacious room, comfortable bed linen, nice breakfast and friendly staff, can’t complain anymore!