Neugal Riverfront Resort

We spent ~2 night as a big group of ~20 people, desi's coming from all corners of the world, at this resort and the experience was just too great for 5/5 review. We should perhaps have option for 6/5 :) From assisting the group with booking over multiple and spread across emails with upward of 12 people. Great reception, rooms, view, amazing location with river access, phenom service by Mr Pardeep and the food / beverage team, the Resort left nothing unattended. The list of Pros is too long to write while cons is short (1 Con and 2 area for improvement), so going with that. Would recommend freely to everyone. Cons a. Resort is indeed a bit seclusion zone near Palampur, so while room service etc is great till Hills are aive, after 11 to around 7am, Hills and people in Hill go to sleep. So, dont plan for parties starting 2am and you would be very very happy with service like we were :) b. Resort underplays itself, so you have go with faith. They should do better marketing, and can get much better pics etc to sell themselves c. Perhaps a suggestion for the resort, get some play area and activities for the younger kids, may take some of empty space but your guests with toddlers/kids would really lap that up

Again landed at this favorite place of ours exactly a year later. Beautiful as always with superb location , good food ,courteous and efficient staff. The only issue which bothered us a little was a marriage celebration which spoilt the serenity of the place . Therefore it is better to check with the hotel before finalizing the dates and booking but it is a must visit property .

We found the response of persons on reception and others highly unexpected. They are highly unresponsive even if you remind them many times. Very costly, provide only 500ml water per person for 24 hrs. Very poor and highly expensive transport arrangement they provide. The place is at isolated location but gives good view because of backside river. --Shyam Sunder Gupta