Mountain Twilight & Snow Reflection - Private Hot Spring Villa (Kangding Yulin Flagship Store)

Terrible experience, borderline with a scam. Me and my wife booked the best available room (270° view) with private hot-spring pool into the room. We took the decision looking at the pictures published by the hotel and the description of 270° view on snow mountains: "Tangxia Ge 270° Snowy Mountain Luxury Private Hot Spring Room "Misty Hot Spring and Stunning Mountain View". I don't think we have to comment what we found, everyone can compare the pictures they publish and the reality. The view is obstructed by buildings and no privacy at all because people from other rooms can look inside your room so, while using hot-spring you have to close the curtains. About the hotel hot-spring public facilities everyone can judge the status as well. On top of this when we arrived in the afternoon the hot-spring pool in the room wasn't working (no water). The service said to wait 10 minutes, then at 22:30 they said can't fix the problem. We advised the service there wasn't toilet paper in the room too. Toilet paper never arrived. My wife is Chinese, so no one can claim there was language barrier. We booked two days, we left immediately the second day at 9:00 a.m. without taking breakfast. May 1st holiday ruined, the hotel refused to refund the money nor give compensation.

強烈安利啦。室內的桌球、麻將桌讓我和朋友們能娛樂一下。走出房間，室外有個小草原有很多的蒲公英  毛茸茸的小花球一吹就飄起來，浪漫又治癒。在雨天，在帳篷房區逛一逛，看雨水順着篷頂滑落，聽滴答雨聲，特別治癒  。晚上睡覺也不吵   他們家還配備的有決明子枕頭   特助眠。

這家酒店完全超出預期！房間寬敞明亮，智能設備一應俱全，細節設計超貼心。早餐精緻美味，現做的熱食超香。前台和保潔人員服務超耐心，有求必應，住得特別舒心，絕對是商旅出行的不二之選！