Tài Khoản Khách
ngày 15 tháng 1 năm 2025
**Review for Mount Blue Kandy Hotel - A Terrible Experience** Our stay at Mount Blue Kandy was an absolute disaster from start to finish. We arrived at around 9 PM, only to find out that the staff would only be available until 10 PM. After that, the hotel turned into a ghost town with no assistance available. After dinner, we wanted to take a hot bath and use the Jacuzzi, but there was no hot water. Attempts to contact the hotel staff via the landline went unanswered, and there was no one at the reception to assist us. The situation worsened when the fire alarm went off at 5 AM, causing panic among guests. Shockingly, there was no staff present to address the issue or turn off the alarm. In the morning, we discovered that the night manager had been sleeping in one of the rooms and showed no interest in helping during the entire ordeal. This level of unprofessionalism and lack of basic hospitality is unacceptable. We do not recommend Mount Blue Kandy to anyone seeking a safe and comfortable stay. The complete absence of reliable service and staff made this experience one of the worst we’ve ever had.
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