The Palomar by Crossway

Definitely property is nice . By experience started with 5 star & ended with 2 star . Starting with the good things . Property is well maintained, Room size was decent. Upon check in 2 gentleman was there . They properly welcomed us . All restaurant staff was so nice & well behaved. Breakfast was nice too. For 1 night stay I have ordered few times food through room service & dinner I went to their in house restaurant which was also very nice . Over all I have spent a great time . Now ending with a BAd experience. After breakfast, just to avoid issues in last moment , I went to reception. 1 tall lady was there . I asked her about my all outstanding. She told me some amount. I wasn’t sure , how much exactly I have to pay as few room service bill was there . Restaurant ala crate order I have settled directly to restaurant. So whatever that Mam told , o have paid & went back to my room . Upon check out while leaving, they have stopped me while saying I have some pending bill to pay . When I asked her u she didn’t gave me this bill when I was paying the other amount , she just kept quite . I felt uncomfortable as if it showed I was leaving without paying after using the service. Small small thing matters a lot . I have had a great experience. But how it ended when I was stepping out from the hotel it’s worst .

Clean, confortable and big rooms. Perfect for a business trip or a family stay. Breakfast buffet is abondant and tasty with the possibility tomorder a la carte. Personnel is very attentive. I didn’t have the chance to try the restaurant but the menu looked interesting!

Small rooms but neatly maintained. Overall nice stay for this price. Breakfast spread is good but had less options