Linnas Kanazawa

Based on the reviews and pictures of big beautiful rooms I booked two nights. The first night I was given a tiny room no bigger than 5 feet across. I had to turn sideways to enter the room. The room was very dark with one tiny window and the bed was up in a loft which I was unable to get into. I had claustrophobic panic attacks all night. I ended up sleeping on the hard floor as the staff goes home at 6. I didn’t get much sleep and ended up stiff and sore the next morning. When I explained to the staff and showed them the booking photos they said they would check into it. I began looking for another hotel for the upcoming evening. Later that morning the staff emailed me and offered a different room which I accepted. It was MUCH better but still not anything like the beautiful room pictured when I booked. If you’re traveling solo beware of the tiny rooms — even by Japanese standards. Also, there is no hot tub only a basic shared bathtub in the hall. There was a jacuzzi on the top floor but it was for rent only. I’m not sure I would call this a hotel; it’s more of a hostel than anything. I would add the staff were EXCEPTIONAL in every way. If not for them and the room change I would have given a zero rating.

Buen hostel, en nuestro caso en una habitación doble con baño compartido. Todo muy limpio, la habitación pequeña, pero suficiente para una noche. La recepcion, una chica llamada Chichi, fue excelente. Se pueden guardar equipajes. El único aspecto a mejorar es la extracción de la cocina, el hotel queda impregnado por la noche del olor a comida