Kanapitsa Mare Hotel

Where to start? Another review below mine says they wished they could keep this hotel a secret. So do I. Because the fewer people who know about it, the fewer will get to experience this dump has to offer. One positive is that I found the beds quite comfy and generally slept well. The view from sea view room is quite nice & it is very close to bus stop 12. For me, they are the only positives. The hotel is old and dated. It is NOT easy to walk around with steps and awkwardly placed, hidden trip hazards at every turn. It’s also located on an extremely steep hill making it very difficult if not impossible for anyone elderly or with mobility issues to access. We queried this with TUI before we left and they assured us this was a very accessible hotel. It is, to young, able bodied people. If this isn’t you, trust me, you will struggle. The pool is very very deep. Very very salty. And not very clean. The area around the pool is horrible. Old sunbeds, lack of umbrellas (despite the hotel claiming in a previous review they had added some) with uneven, rough, unfinished cement flooring surround the pool. The steps in and out if the pool feel like they are just about to come out the floor. Breakfast is quite literally horrendous. Our kids didn’t bother coming down for as much as a piece of dry tasteless toast. Two staff members watch on as ‘food’ and juices disappear and dirty tables stack up. Neither really seem to understand that their job is to replenish and tidy. No air con either so breakfast is a hot sweaty affair. Everywhere you look there are wires hanging out of walls and dead plants in tubs adorning the communal areas. Weeds growing in balcony planters. No thought or care about the image this hotel gives off which is 1 star doss house in my opinion. The hotel has one lift system operated by two separate lifts. As someone who is familiar with lift inspection reports neither should be in use. They are old. Dangerous and unreliable. Max of 2 people per lift. So as a family of 6…..floors missed and doors closing intermittently and unexpectedly. Use the stairs!! Staff are not particularly helpful. One minute refusing card payments the next refusing cash. They are miserable & act as though we are always out to ‘con’ them. There are no details about what the hotel offers or can and cat do. The receptionist says nothing. No welcome literature in the room. Didn’t see a TUI rep once. The hotel only lets you have one key card per room. They seem to think no one ever does anything on their own so will constantly cancel existing key cards if a new one is needed or will escort you to your room and open the door for you because they think you’re lying & want to run air con all day. There is a safe in the room but it’s old. Unsurprisingly they still charge €20 deposit for you to use it and you have to carry the key everywhere you go. The safe is small and does not accommodate a laptop, iPad or surface pro. You can get a kettle from reception. You c

This is an honest review and reflection of my 7 night stay. We had 3 rooms with sea view on 2nd and 3rd floor. Me, my partner and 4 teenage children. 20,18,18 and 15. Good location close to bus stop 12 and next to supermarket. But the hotel is dated and looks its age. Hired a car and found plenty of parking on the steep approach to hotel. Not for anybody with mobility issues. Reception was brisk with emphasis on getting the tourist tax €70 x 3 based on it being 4* lol the irony. First thing we noticed was smell of sewage. From turning into hotel to our bathroom. No excuse it’s disgusting and needs addressing. The lift is ancient. I used the stairs but if I was on higher floors it’d be hard going. One room key. In 2025 this is ridiculous and unacceptable. If people leave air con on then maid can simply remove it. We’re not all imbeciles. Room was clean, plenty of storage and good view from balcony. Very comfy bed and pillows and air con worked fine. Fridge was added bonus. No kettle or tea making? Hello 4*? Maid was very good and towels changed daily. Breakfast. Plenty of choice but not replenished fast enough and of very poor quality. Fruit juices in my opinion were inedible. Kids didn’t come down for it after first morning. Pool towels are available but you won’t know unless you ask. Just bad communication. Gym room was inadequate in every way possible and looked like it had never been used. Pool area. Pool too deep 3 metres? Dirty. Not interested in previous reviews and not interested from sarcastic response from hotel management it wasn’t cleaned. Grouting of all tiles covers in scum and water murky. Deepest pool I’ve ever been in. Soulless and sterile. Offering no reason for guests to stay. No happy hour no themed evenings. Disinterested staff. Most note worthy is that there was no emergency literature (or any literature) regarding fire emergency. All in all very disappointed and tui really need to check the star rating of hotels offered. I don’t care about facilities if those facilities are of poor standard. These were of very poor standard. Wouldn’t re visit and wouldn’t recommend.

Firstly this isn't 4 star at best 3 star Rooms are OK, cleaned daily, the bar staff are Great , bus stop and beaches supermarket Johnny's restaurant near by . Kolios nr by Food breakfast is terrible/ Mains are iffy Don't use the Lifts old and not reliable I got trapped between floors fortunately I kept pressing the buttons and it got me to a floor Room fridge didn't work nothing was done over a week ! No notice for departure pickups Bar/Pool area furniture old and in poor condition