Tài Khoản Khách
ngày 23 tháng 10 năm 2024
I recently stayed at Hotel Hornbill in Guwahati, and it was by far one of the worst hotel experiences I've ever had. The entire place was a disaster from start to finish, and I would never recommend it to anyone. The rooms were completely unmaintained—covered in dust, with broken switchboards, and not a single plug point working. The air conditioner couldn’t be turned off because the switch didn’t work, and the remote they provided was useless. The flush didn’t work in any of the rooms where my group members were staying, except for one. When we requested an alternate room, they gave us one with a working flush, but the hand shower was broken. It felt like a never-ending list of problems. To make matters worse, the toilets were filthy—completely uncleaned. The commodes and bathrooms were so dirty they had turned black. It was absolutely disgusting. On top of that, there was no water for an entire day! The water ran out while I was bathing, leaving me stuck without being able to rinse off. The manager’s behavior was unbelievably rude, with zero remorse for the issues we faced. He didn’t even have the basic decency to check if everything was okay before we checked in. When we asked for clean bedsheets, they gave us used ones that literally had footprints all over them! It was beyond unhygienic. This place is a complete nightmare—overpriced, dirty, with broken amenities, and staff who couldn’t care less. Do yourself a favor and stay far away from Hotel Hornbill.
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