Cyprotel Faliraki

Big shout-out to Eliot, Roxana and Josephine who looked after my daughter and kept her busy with games, swimming and competitions. Truly grateful. See you all next year.

We have just returned from a 10 day vacation and cannot fault the hotel. Rooms were basic but whongoes on holiday to worry about the room! Our 2 boys (9&14) particularly enjoyed the water slides which they spent a good 2 or 3 hours there every day. The staff were superb and so helpful and hard working ensuring the place was kept clean and tidy and tending to our every need. The entertainment team were also immensly helpful throughout our stay with various different options to keep the holidaymakers happy, the Halloween Horror House they set up was quality and we were certainly spooked by the live actors involved. We would absolutelt reccomend this place to anyone looking for a family friendly holiday within walking distance of Falaraki.

We had an average stay at this hotel. We had to carry our suitcases up flights of stairs to our room as we had one of the rooms by the small pool. We were shocked by how run down the rooms were and cracks in the balcony floor so could easily cut your feet. We had problems with our shower where water would come out of the drain on the bathroom floor and flood the floor. We reported it to the reception staff but didn’t seem to care and claimed it was a common occurrence. The same day we spoke to the manager in the evening who was a lot more understanding and tried to get someone to take a look and a few days later the same thing happened to which we were then offered a bigger room however we only had two days left of our stay. Reception staff need training on how to speak to customers The animation team 5*, they were absolutely amazing and were the heart and soul of this hotel that keeps it going and a big reason for the 4/5 review. Denis, Mike, Victoria and Greta were always so lovely to my partner and I. We’d always have a laugh with them and they made us feel so welcomed. We loved doing aqua yoga, water volleyball and water polo. A couple of days we went out and explored Rhodes old town, took E-scooters from the hotel which depends on where you go price wise but very reasonable. Lovely beaches and lovely places to eat out that are only 20/30 minutes walk from the hotel. We explored falaraki night life that was amazing and lots of bars and restaurants - plenty of choice. The restaurant had a good selection of food for breakfast, lunch and dinner but a few times food was cold but didn’t affect us too much and other days were lovely. The bar staff at the pool were very friendly but it wasn’t until we saw that they empty the drinks onto the grass and put in a bin bag and then just wash them out with water and re-use them for the next customers etc which isn’t pleasant. Overall we had an amazing time and thoroughly enjoyed coming to Rhodes. We will definitely be coming back.

Just returned from a brilliant stay. Aside from the initial hiccup with room confusion, we had an amazing stay. Rooms are good, food is good, drinks are good. The bit that makes it that little more special are the animation team. They are incredible, great entertainment all through the day, brilliant with the kids. Special mentions to Emile and Maradona who sought us out everyday to check on us and have a chat. We’ve been on many all inclusive holidays and this was one of the best! Will 100% return in the future.

Myself,my brother and his 2 kids arrived and not given much instructions to our room which took us a while to find. When we found our room and went inside it was not what we expected at all very run down, the beds were all stained and the curtains. There was mould in our bathroom and the tiles in the bathroom and room were chipped and broken. The beds were very uncomfortable. Also drain in the bathroom overflowing anytime you had a shower. The pool was nice but never seen anyone cleaning it and the sunbeds were on muddy grass which put us off there was only a small space around the other side that was on tiles but other than that it was on muddy grass. Seen staff throwing leftover drinks on the grass which proberly doesn't help. Food was awful not alot of choice for kids and it was cold all the time. Meat was not kept under hot plate. There was beef one night which was still very rare and as for someone who likes there meat well done and when asked if can cook abit more I was told no. We actually ate out some nights which cost us more. Toilets around the hotel was awful never any toilet roll or anything to dry your hands. They was not clean at all. Staff were not very friendly at all were quite rude apart from one blonde lady at reception and lifeguard at pool was proberly the most friendly. Honestly I wouldn't bother wasting your money!!!.

Just about to leave today after a great holiday with family and friends. Had a fantastic holiday, the kids absolutely loved it. The entertainment team made it even better they were brilliant throughout our stay especially Greta , Matilda and Dennis, always stopping to say hello and ask us how we were and how our holiday was going. There was a good selection of food, the hotel was in a great location with some stunning views especially from the restaurant with its outside terrace. The rooms were basic and tired but very clean and functional. Staff were friendly and helpful. A lovely chilled week away.