Grecotel LUXME Dama Dama

Começo por dizer que está a ser uma autêntica desilusão. Viajámos todos os verões neste registo e sem dúvida quem em 20 anos de férias de verão está a ser o nosso pior hotel. Começo pela espreguiçadeiras na praia que estão completamente encardidas e dá a impressão que alguma se estragaram e colocaram outras de outro tipo completamente diferentes e de um nível bastante inferior, dá um ar de desleixo terrível. A zona do bar da praia tem um cheiro a álcool péssimo, os copos de plástico completamente ressequidos e sujos de tanto uso, assisti a lavagem dos copos em que consistia apenas passa-los por água da torneira, fora de higiene brutal para além de por em risco a transmissão de doenças. Os quartos estão velhos e pobres. A internet é muito fraca, principalmente no quarto Algumas comidas dão a impressão que foram inventadas de acordo com os restos de comida. Os funcionários falta-lhes formação, não tem regras de etiqueta nenhumas nem satisfação em ver o hóspede satisfeito e cómodo, parece que fazem as coisas pra despachar o trabalho. Outro ponto sao as espreguiçadeiras que estão sempre ocupadas mesmo não estando lá ninguém, vejo pessoas a marcarem espreguiçadeiras na piscina e no mar o dia todo, sem porem os pés numa delas, algo que poderia ser evitado pelos funcionários. Mesmo o próprio ginásio apenas tem máquinas de cardio, 2 halteres e 2 pesos. Muito fraco A zona da piscina é bonita e a área do jardim também. O quarto onde estou tem duas casas de banho, o que é um ponto positivo visto que somos 3 pessoas. Estou completamente desiludida com o hotel, não é um 4 estrelas. Sem dúvida que não vou repetir nem recomendar.

We have had the best time, at this welcoming and relaxed hotel. We stayed in one of the pool side bungalows. Considering it is the end of the season the room was in perfect condition. The beach is lovely, it is on a reef so be prepared for that, but absolutely lovely- always found a sun lounger. The real stars of this hotel are the wonderful staff, so friendly and nothing is too much trouble. Would recommend!

This is the second Grecotel I’ve stayed at in Greece and it didn’t disappoint. It’s situated in between Faliraki & Kalithea Springs and has a 2.50€ pp bus directly outside which runs up and down from Rhodes to Faliraki. The Lux Me concept is great and the staff are excellent, always smiling and helpful. The indoor pool & gym was a bonus, particularly in October when the weather is warm and the outdoor pool isn’t heated. The sea however is still warm and there’s plenty of water sports options or snorkelling directly from the hotel Beach. Some of the rooms are a bit dated but spotless, cleaned every day and fresh towels provided, we were barely in our room and the request for a ground floor pool view prior to check in was given so we were super happy. There’s a shingle / sand beach but you’re only 30 mins drive from one of the most beautiful soft sand beaches (Psampika beach) or 40 mins from St Paul’s Bay beach which is lovely and clear and sheltered. We’ve had a great time, I would happily come back

We've been coming to Lux Me Dama Dama since 2006. We've always enjoyed our stay & all staff from Managers down to cleaning staff are always friendly & most helpful, I'm disabled & sometimes use a wheelchair & all members of staff alway's ask if I need help up the ramps in the hotel.

Have just returned from a fabulous week at Grecotel Dama Dama. This was our second visit and after reading recent reviews I was worried but we had an amazing time here again. We had a Seaview room which was lovely and perfect for what we wanted. The aircon worked great and the room was always cleaned too a great standard and the mini bar stocked regularly. The staff at this hotel are a credit to the hotel. Every member of staff was friendly and welcoming and was always available to help you. Unfortunately we didn't get the name of the wine waiter in the Italian but he was so helpful. We saw him the next day in the main buffet and before we even ordered drinks he bought us the same drinks we had in the Italian. He was such a lovely young man. We never had a problem getting a sunbed by the pool. We are generally early risers anyway but usually went down 8/8.30 and never had an issue there was beds still available until around 9.30 most days. The whole hotel is so clean and welcoming. We ate in the greek,asain and italian and all were lovely. My only moan last year is unfortunately the same this year, the buffet restaurant. Although there is always plenty of choice, the food is usually lukewarm or cold. This really does need to be addressed it was putting us off what we were going to eat as no one wants a cold fried egg or baked beans. We used the microwave a couple of times to warm our food up. The beach bar food at lunchtime was our favourite and was always hot so whatever they are doing there needs to be done in the main restaurant. Having said this we would still return as we only ate in the buffet a couple of evenings and breakfast so it didn't put us of returning in the future. One of our party was unwell whilst we were there and the hotel staff were so helpful and always checking up on how he was which was so thoughtful. Overall we had a fantastic stay and hope to return again.

In general i must say me and my wife had a wonderfull and relaxing holiday at this hotel. We stayed one week all inclusive. The friendliness of the staff definitly stood out. They are always smiling, give good information, are working hard and are always there to help you out. Everything is very clean and proper. The room (superior 'sea' view room") was a bit outdated, but still good enough as the beds and matrass are still comfortable enough to sleep on. Our room was at the first floor of the 'side' building and did not really have front sea view as was stated in the booking. We didnt complain as we just arrived and didnt had any sleep for almost 24 hours because of our night flight to greece. Maybe if we had complained we would have given a room on a higher level which did have more sea view. The breakfast was excellent with a lot of choice. Not much room for improvement there! The dinner was ok but not great. i missed a bit of variation. Most of the luxery big hotels have like a different 'theme' each night. So on one evening you have for example an italian night where there are more pasta/pizza's and just italian dishes. Then the other night you have a greek night where the focus is on greek food etc. This wasn't the case as everynight it was more or less the same food. (overall quality good) if you are a early bird you have the chance to get a nice bed at the pool but also here there are people who think its necessary to lay down their towels on the bed at 7;30 and then leave it there for the rest of the day, just to come back at 15:00 to 'claim' their pool beds. i have seen this happening every day and sadly this is still something that could be taken care of by the hotel. If you are gone longer than 1 hour, they just should remove the towels so other people can claim that pool bed. The hotel has a fitness area but strangly it only opens at 10:00 at weekends and 8:00 at weekdays. This is because its in the same building as the sauna, indoor pool. Most people want to go to the Gym before they have breakfast. (you dont wanna run with a full stomach) so its a pity it opens so late. The beach bar was great, good location, very friendly personal/staff and the ice and crepery is also delicious! For the rest i can only thing of one advise to the hotel manager. Please consider a shower wiper in all badrooms. The water on the floor makes it very slippery.