Grecotel LUXME Dama Dama

Começo por dizer que está a ser uma autêntica desilusão. Viajámos todos os verões neste registo e sem dúvida quem em 20 anos de férias de verão está a ser o nosso pior hotel. Começo pela espreguiçadeiras na praia que estão completamente encardidas e dá a impressão que alguma se estragaram e colocaram outras de outro tipo completamente diferentes e de um nível bastante inferior, dá um ar de desleixo terrível. A zona do bar da praia tem um cheiro a álcool péssimo, os copos de plástico completamente ressequidos e sujos de tanto uso, assisti a lavagem dos copos em que consistia apenas passa-los por água da torneira, fora de higiene brutal para além de por em risco a transmissão de doenças. Os quartos estão velhos e pobres. A internet é muito fraca, principalmente no quarto Algumas comidas dão a impressão que foram inventadas de acordo com os restos de comida. Os funcionários falta-lhes formação, não tem regras de etiqueta nenhumas nem satisfação em ver o hóspede satisfeito e cómodo, parece que fazem as coisas pra despachar o trabalho. Outro ponto sao as espreguiçadeiras que estão sempre ocupadas mesmo não estando lá ninguém, vejo pessoas a marcarem espreguiçadeiras na piscina e no mar o dia todo, sem porem os pés numa delas, algo que poderia ser evitado pelos funcionários. Mesmo o próprio ginásio apenas tem máquinas de cardio, 2 halteres e 2 pesos. Muito fraco A zona da piscina é bonita e a área do jardim também. O quarto onde estou tem duas casas de banho, o que é um ponto positivo visto que somos 3 pessoas. Estou completamente desiludida com o hotel, não é um 4 estrelas. Sem dúvida que não vou repetir nem recomendar.

The worst experience ever . Dirty all around …. So unfriendly staff . The pool for kids was really dirty … I will never , never come back here and i’m gonna tell everybody to take care and avoid this hotel . The photos doesn’t reflect reality. Sad .

This hotel is beautiful to look at. The grounds are well thought out and the landscaping perfect. It’s beach position is also fab. Although it’s AI it doesn’t feel it as there was no wrist bands and it wasn’t crowded like many AI resorts. Food is good we particularly liked the Greek restaurant and the Italian. I have seen some complaints about not getting bookings, however we emailed the hotel prior to our stay having not been able to use the app and they could not have been more helpful. The choice of food is not as wide as some other places we have stayed but quality is good. The ice cream and crepes were also a big hit. The drinks are great with the wine selection being a real bonus for us. Being able to select a bottle is not usual for AI but great nonetheless. Staff are also all very friendly and cannot do enough to help. We had a few room issues which were all dealt with well. Staying at the end of October meant that the hotel was winding down so the entertainment was reduced. Was fine for us as we just wanted a relaxing break. Loungers have thick padding and the pool towels are massive. The negatives for us were that the pool was very cold (not unexpected as we’d seen the reviews) and the room we had was quite dated and noisy. It was clear things had broken and just been removed. With some TLC this hotel could be perfect. Hopefully over the winter closure this can be addressed.

This is the second Grecotel I’ve stayed at in Greece and it didn’t disappoint. It’s situated in between Faliraki & Kalithea Springs and has a 2.50€ pp bus directly outside which runs up and down from Rhodes to Faliraki. The Lux Me concept is great and the staff are excellent, always smiling and helpful. The indoor pool & gym was a bonus, particularly in October when the weather is warm and the outdoor pool isn’t heated. The sea however is still warm and there’s plenty of water sports options or snorkelling directly from the hotel Beach. Some of the rooms are a bit dated but spotless, cleaned every day and fresh towels provided, we were barely in our room and the request for a ground floor pool view prior to check in was given so we were super happy. There’s a shingle / sand beach but you’re only 30 mins drive from one of the most beautiful soft sand beaches (Psampika beach) or 40 mins from St Paul’s Bay beach which is lovely and clear and sheltered. We’ve had a great time, I would happily come back

Great location, very friendly managers /especially Christina Hadziagorou/, lovely staff and incredible ultra all inclusive concept. The hotel is on the first line just behind the wide beach. There are some pebbles at the end of the beach. In the hotel, your infants can enjoy the baby swimming pool. There are also kids' and adults' swimming pools. Many, many facilities and professional animation team. Highly recommended!

Have just returned from a fabulous week at Grecotel Dama Dama. This was our second visit and after reading recent reviews I was worried but we had an amazing time here again. We had a Seaview room which was lovely and perfect for what we wanted. The aircon worked great and the room was always cleaned too a great standard and the mini bar stocked regularly. The staff at this hotel are a credit to the hotel. Every member of staff was friendly and welcoming and was always available to help you. Unfortunately we didn't get the name of the wine waiter in the Italian but he was so helpful. We saw him the next day in the main buffet and before we even ordered drinks he bought us the same drinks we had in the Italian. He was such a lovely young man. We never had a problem getting a sunbed by the pool. We are generally early risers anyway but usually went down 8/8.30 and never had an issue there was beds still available until around 9.30 most days. The whole hotel is so clean and welcoming. We ate in the greek,asain and italian and all were lovely. My only moan last year is unfortunately the same this year, the buffet restaurant. Although there is always plenty of choice, the food is usually lukewarm or cold. This really does need to be addressed it was putting us off what we were going to eat as no one wants a cold fried egg or baked beans. We used the microwave a couple of times to warm our food up. The beach bar food at lunchtime was our favourite and was always hot so whatever they are doing there needs to be done in the main restaurant. Having said this we would still return as we only ate in the buffet a couple of evenings and breakfast so it didn't put us of returning in the future. One of our party was unwell whilst we were there and the hotel staff were so helpful and always checking up on how he was which was so thoughtful. Overall we had a fantastic stay and hope to return again.