Mitsis Faliraki

Wow!! What a stunning hotel. We were super fortunate to have been upgraded to this hotel from our previous boutique hotel, Mitsis La Vita. (also a fabulous stay). The decor and the finishing details of the hotel are immaculate The food was fabulous with great selection and even a vegan/dairy-free/gluten free option. The room was stunning and immaculately clean with a fabulous balcony view overlooking the pool. The fridge is fully stocked with drinks included and restocked daily! There is also a Nespresso Coffee machine and pods in the room which is a luxury touch. Even after checkout 12pm, we were permitted to access all the facilities and all inclusive food and drink. This is a key touch as we had a late return flight and meant we could enjoy additional time at the hotel. ♥️ The staff went above and beyond for us and nothing was ever to much. Special shout out to Mellisa at Concierge, she landed us a table at the Pan Asian restaurant despite it being fully booked. She was a star ⭐ Thank you Mellisa! I highly recommend booking the speciality restaurants as they are ideal for a romantic and intimate dinner. The private section of the beach is clean and beautifully maintained with water-sports centre perfectly located within. ️ Overall, I would 100% stay here again and will be looking to stay at another Mitsis resort in the future! We have our honeymoon next year and feel Mitsis Luxury would be a fabulous choice.

We booked a room with a sea view, but instead received a view of the compressor, which was constantly making noise. But they promptly upgraded our room, and as a complimentary gift from the hotel, we received a massage in the spa and fruit in our room. Respect to the hotel management!

I recently stayed at Mitsis Faliraki and can honestly say it was the best hotel experience I’ve had in a very long time. The concierge service is amazing, always so accommodating and helpful. The staff throughout the hotel are fantastic, constantly anticipating your needs before you even ask. On the rare occasion you do need something (like extra coat hangers), it’s taken care of straight away. Any little issue is resolved quickly and efficiently, which really makes a difference to the overall experience. It’s rare to find a hotel where you feel so well looked after, but Mitsis Faliraki truly delivers. Highly recommend and I’ll definitely be returning.

Thank you for this wonderful stay in June ! Paradise on earth! Second time here and treated like a VIP ! Everything was perfect, no negative point ! Services at the bars, main restaurant, all restaurants à la carte, concierge, reception, and management team are top. A real 5 star hotel ! A special mention (even though I don't have all the first names) to Concierge: Olga Mélissa - suitcases reception: Nikos - Main bar: Panagiota Sophia Yulia - Main restaurant : Panos – Management : Alexandre - M Panagiotis – All restaurants à la carte : Gabriel Giorgos Christos Despoina. See you soon!

Pros: - Stunning hotel right on the beach. Plenty of sun loungers. Friendly staff. Especially the lovely Ukranian lady that served us our drinks. Good entertainment. Really enjoyed the Encore band. Everywhere was spotlessly clean. Air-conditioned well throughout. Cons: Paper thin walls so very noisy. Hardly got a decent night's sleep. Dated rooms, no where near a 5 star. Buffet felt like standing in a line for school dinners. It was quite a small buffet compared to other 5 star ones I've visited. Buffet wasn't good for children. Not a lot for them on offer. Bathroom items (conditioner etc) weren't refilled when we ran out. We asked twice and it was never done. Overall I would recommend this hotel to anyone thinking about booking it.

Overall, we had a fantastic stay at the hotel. Pros: - Pool area was very good with plenty of sunbeds, towels can be changed every day and a live dj every day which added to the atmosphere and weren’t too loud. - Staff were willing to go above and beyond for you. Special mentions to Giannis and Adriana from behind the pool bar who worked hard throughout the day and always had a smile on their face. - Entertainment was very good with live singer, bands and dancers, although we did go out instead most nights due to the great area the hotel is in. However, seemed a struggle to secure a table in the entertainment area after it begins. - Food and drinks were of a very high standard. Breakfast was one of the best I’ve been to at a hotel, especially the omelettes which you can ask to be made. The a la carte restaurants, which you have to book before you arrive to secure them, were very good and we enjoyed all of them - including the Brunch at Tex-Mex and Pita Burger which you cannot miss. We only went the buffet once in the night as we also ate out a few nights, but feel as though this would get repetitive so it’s good to have the a la carte restaurants available. In terms of drinks, they are or a very high quality and you can ask them to make almost any cocktail you’d like. - Pizza slices every day 3:30-5:30 were a great addition, although I believe not many people know about it. Simply walk up to the Italian a la carte, it’s worth it! - Location was fantastic, just 2 minutes from many good bars, restaurants (try Desert Rose, Opera and Cavo Costa) and shops. Also just a €22 taxi or €5 bus from the old town which you cannot miss, we wish we would’ve went 2 nights! - when we arrived at our room there was a cake and champagne due to it being for our birthdays which was a lovely touch. Cons: - One thing we did not like was the fact you could not put the umbrellas by the pool down (although I think there may be a reason for it such as how windy it is there?). Felt as if we were constantly moving our sunbeds around to get out of the shade made by the umbrella. - Another pet peeve, which some people may like and see as a positive, was the fact that at the buffets you couldn’t get ur own drinks. During busy periods we felt as though we were waiting a while or we sometimes were given the wrong drink, and I feel though it would be better to be able to get them yourself. - Rooms were slightly outdated for a 5 star hotel but not as bad as people on here make out. They are still big with all of the facilities you need including a free safe, coffee machine etc but could definitely do with looking more modern such as the colour of the walls and curtains, but this weren’t a problem for us. - Our flight was 13 hours after checkout at 12pm. We asked to keep the room on at the beginning of the holiday which was denied as the hotel was fully booked, which was fair enough. However, the shower rooms weren’t great to be honest as they were just a shower inside the