Le Méridien Pyramids Hotel & Spa

I made a review before (Coming for a vacation from USA , Me & my family have reserved two rooms for two nights what happened is that they gave us room smelled like urine and we have called service desk to complain about the smell they sent housekeeping and nothing changed ,we called again for 3 times smell is the same !!!!!! - second : when I was checking in , The service desk representative have advice since we don't know how long we will stay for to do a pre authorize my credit card so I will not have to swipe it more than once if we went to stay longer than one night, Next morning we had a paper telling us we should leave !!! We called service desk and different person said that the pre authorization doesn't have to do with staying longer which t the check out that was total different info and they ask us if we want to stay !! Really ???? we have packed our staff being so mad at the whole situation . Had to pay for a nasty room !! plus got kicked out for no reason . Very first time and very last I need to make a complain and since that time can't get in touch with no one to complain. My next action is to file a claim and sue the hotel .) No action was taken unfortunately I need to have someone to talk to about this !!

Me and my friend visited Cairo a few weeks ago and we stayed in this amazing place in walking distance to the pyramids. We booked a room with city view but on arrival we got upgraded to the pyramid view room with balcony and it was spectacular. But above this what made our stay more enjoyable is the friendliness and kindness of the hotel staff. Special thanks to the lovely and always happy Hesham and his team who always made us feel like home and took very good care of us! Was a really nice and memorable holiday!:)