Tài Khoản Khách
ngày 3 tháng 10 năm 2024
I can just echo the several positive comments provided by other guests. We were at Papillon Belvil for 10 days, and despite it being a peak period, the facility never felt overcrowded. The staff were numerous and extremely friendly, and the food provided was varied and well-prepared. Additionally, the rooms were quiet, spacious and comfortable, and the presence of numerous pools and access to the sea were notable highlights. The evening shows also contributed to our enjoyment. Overall, it was really enjoyable. However, we also identified certain areas for potential improvement, specifically the Kids Club. Our experience with our 3.5-year-old daughter was not entirely positive, as the club's offerings essentially did not align with her age and sociable nature. The play materials were there but appeared outdated and incomplete, and the activities were not well-suited for her age group. Consequently, our daughter spent a significant amount of time alone, and the staff did not facilitate inclusive interactions. They definitely lacked some initiative in this regard. Despite raising our concerns with guest relations, we did not observe any changes. This was disappointing as our decision to stay at the facility was greatly influenced by the amenities catering to children, particularly our daughter, who ended up having as her best friends the swimming teacher and the main girl at the ice cream counter (both lovely).
Dịch