Kalya Courts Hotel Fort Portal

There were pros and cons with this hotel, but overall it was a solid option for our team of 3 who were visiting the area for 2 weeks of work around Fort Portal. PROS: - The housekeeping is outstanding. They make the room shine and sparkle every day. Great attention to detail. - The food at the restaurant was always very tasty. A nice variety of Ugandan and western options. - The staff is super friendly and accommodating. They helped us print documents multiple times and always responded to any requests quickly and with a smile. - The beds, for me, were very comfortable and always gave a good nights' sleep. - The hotel grounds are beautiful, peaceful and quiet. CONS: - The wifi almost never worked well anywhere in the rooms or restaurant. I ended up using a lot of mobile data to be able to take calls online for work. - I had some hit-or-miss experiences with hot water in my shower. Some days it would just never get hot, but I did mention this to the front desk and they quickly sorted something out while I was away. - The hotel hallways are quite noisy. Because of the tiling/concrete, sound bounces around and you can hear everybody and everything. I was 4 rooms down from the front desk, but could hear every phone call and conversation there. Could also hear nearly every movement from my neighbors on both sides and above. Overall, it was a solid affordable option, but could have a few tweaks to make it even better.

I really didn’t think it was a bit expensive for the room. The breakfast was fine.