Marriott's Maui Ocean Club - Molokai, Maui & Lanai Towers

10/10 DO NOT RECOMMEND! Especially if you have small children! Dangerous balconies with rods not connected, my 3 small children could’ve fallen off 5 stories. Not 1, but TWO large diesel generators running outside our balcony 24/7. Construction in the entire tower. Hotel never forewarned us of any construction going on prior to making reservations. This is negligence on behalf of the hotel to not have the balcony property secured. Spend your money elsewhere.

The Marriott ocean club was fantastic. I honestly was a bit skeptical because of the construction going on but honestly who goes to Maui to spend time in the room. Our party of 4 had a 2 suite villa in the lanai tower. The property is absolutely fantastic. This was our second time to Maui and this was the best one yet. Longhis on property deserves a much higher rating than it gets. Pools were clean and easy to get a spot. They were also quiet enough to take an afternoon snooze or just relax. The entire property was fantastic. If I could add anything I wish there was more of a breakfast option as it’s somewhat limited.

I really hate giving the Maui Marriott Ocean Club a bad review since I have been staying here the past four years. Last year we were there for the Lahaina fire and we returned to this resort this past April and again in July. But this will be my last trip here. Upon arrival we were greeted by a stale front desk crew. Not even close to the welcome we got a day earlier at the Sheraton Maui. Those workers were pleasant and accommodating. It didn't seem like the resort was overly crowded but on the first morning I noticed people hurrying with towels as soon as it got light to claim their lounge chairs around the various pools.I told my wife I had better go get a chair which I did. I went back to my room and ate breakfast and returned to my chair. I could hear people around me talking about being owners there and they seemed to be looking at me like I had their spot. Come on owners, you own a week or two there. It's not like you own at the Alii or Whaler down the beach. I am not an Ocean Club Owner as I prefer to book my rooms there through Redweek. The next morning I observed a girl sleeping on a lounge chair at daybreak reserving 8 chairs next to her. I went to get the chairs I had the previous day and noticed they were occupied already at 6am by 6 people so I grabbed two chairs nearby and went back and grabbed a quick bowl of cereal in the room. I returned to my chair a half hour later and noticed two ladies in my chairs. I inquired as to where my belongings were. They acted like they didn't know and said they are owners and sit here all the time. A gentleman there from the previous day said security removed everything. I was liviid. I complained to the manager about the girl sleeping reserving chairs and nothing was done to her. I showed him pictures of several other chairs with just towels on them for over two hours unoccupied. He called security who met me and stated the rules are you can't leave your chairs unoccupied before 6 am however after 7 am you can leave them for an hour. I soon learned the game being played after watching everyone the rest of the week is to station someone at your spot and then have relief come if you need a break to stay with your stuff. As long as someone sits there nothing is done no matter how many chairs you put towels on. What kind of vacation is that? These people grab seats at day break and stay there all day so as to guarantee their spot. Not my idea of relaxing. It's obvious that the same families take the same weeks of vacation and know each other and if you aren't part of the club you get security called on you. Also we had power cut off twice to our building overnight in the week we were there causing the room to heat up disrupting our sleep. No compensation from Marriott for the inconvenience. I will say kudos though to John at the Cabana rentals, Ben and Jose with pool services. They are great workers. Will be staying elsewhere in April. Goodbye Marriott. You lost me.