Johor Bahru R&F Princess Bay Changfeng Residence Hotel

The unit is spacious, clean and comfortable. The bed is bouncy and we slept well. The place also comes with useful amenities like a fridge, electric stove, oven, iron and hair dryer. However, there is no water dispenser or water filter provided. Basic utensils such as plates, spoons and bread knives are available, but there are no forks, bowls or other cooking tools, so you may need to bring your own or purchase separately if you plan to cook. The downside was the check-in experience. We were only given the access card without the bedroom key, and ended up stuck outside for almost an hour trying to figure out how to enter. The owner’s response was quite late, which made the situation frustrating. The TV in the room was also not functioning. On the positive side, the owner did allow a late check-out at 1pm. Overall, the stay was comfortable after settling in, but the initial access issue and late response affected the first impression.

The good: comfortable bed, decent cleanliness, working aircon, game console was cool, nice view at #48. The bad: Host expect you to contact them on the day else no sound no pic. Sent a series of pictures and videos, shock to see they asked for deposit and my passport photo as part of their requirements. I’m not comfortable with that. Drivers beware: This unit located at B1-2 is damn troublesome. I had to park outside the gantry and walked all the way to the end of the building (approx 200m one way) to get the card. The guard weren’t familiar with such arrangement had to call another guard over to assist in order to let me into the mailroom to retrieve the access card. After that had to walk all the way back again to the entrance. When I drove to the gantry, the access card didn’t work, guard had to come over again to assist. End up found out it’s because the previous user did not “tap out” so we can’t “tap in”. The wayfinding in the carpark is worse ever. Don’t know where to go up, don’t know where to exit. Turn round and round the entire carpark to find and realised it’s in the middle of nowhere. Now for the accommodation itself, it’s decent. Towels were provided. No toothbrush provided but 8 combs provided instead (pic). The cups were damn disgusting (pic). Overall will not return as the carpark and checkin experience was really a huge turnoff.

The room is so clean, it’s spacious and the view outside is good. Although we had a little bit of difficulty booking a grab going there, the owner is kind enough to guide us how to go. Even late at night, she answers my queries. Will definitely book again next time 🥰❤️