Johannesburg Marriott Hotel Melrose Arch

Các đánh giá Johannesburg Marriott Hotel Melrose Arch

Johannesburg Marriott Hotel Melrose Arch

42 The High St, Birnam, Johannesburg, Gauteng, 2076, South AfricaXem thông tin khách sạn
Johannesburg Marriott Hotel Melrose Arch
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

4.5/5
Tuyệt Vời
76 đánh giá
Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.4
Dịch vụ4.4
Vệ sinh4.5
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(76)
Đánh giá tích cực(45)
Đánh giá có ảnh/video(9)
Đánh giá tiêu cực(3)
Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 11, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 1, 2025
Loved everything about the hotel, rooms, bar, restaurant, pool, staff. Everything
Dịch
Mercedes Patagnan
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 10, 2023
Đặt phòng cho người khác
195 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 3 thg 12, 2023
Proximity to the place of official business
Dịch
Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 5, 2024
Người đi công tác
19 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 4 thg 8, 2024
客人推薦的酒店,周邊還是挺安全的,晚上很安靜 早餐可選擇性不多
Dịch
iZzzoe🌧
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 1, 2025
Người đi công tác
15 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 3, 2025
地理位置不錯,周圍也比較安全,房間乾淨整潔設備齊全該有的都有
Dịch
Angela
Phòng Deluxe có 2 Giường Đôi
Lưu trú vào thg 1, 2024
Gia đình
61 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 18 thg 2, 2024
Simplemente excelente, personal atento en todo momento, buen desayuno inclusive tienen desayuno que puedes llevarte si estás corto de tiempo, definitivamente volveríamos.
Dịch
Tài Khoản Khách
Phòng Deluxe có 2 Giường Đôi
Lưu trú vào thg 5, 2024
Người đi công tác
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 6, 2024
非常好,萬豪的風格和調調,一個味道,地理位置也很好,在Melrose 專門畫出來的一片區域,出入還有保安
Dịch
Flyboydtw
Lưu trú vào thg 2, 2025
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 15 thg 3, 2025
Extremely professional front desk staff. Check in was quick and easy. Hotel was very clean. Good breakfast. The bar staff was beyond awesome. They made you feel like family. i am a flight attendant, so I have stayed in many of hotels. I have never seen or experienced a bar/ restaurant staff as accommodating as the staff here. I would go back to this establishment just to experience the bar staff again. From Mr. M the manager all the way to the bartenders as well as the servers where beyond professional. There’s a few I would like to mention and thank all they did and the attention that they gave to us. I would like to give a personal thanks to and shout out to Kgomotso Kagiso Werner Thamie Zamokuhle Tshepang Makgotso Thanks for everything Thank you, thank you for all that you did. I definitely would come back to experience all of you alls,hospitality and service
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear Flyboytw, Thank you for your heartfelt review! We're overjoyed to hear about your warm and welcoming experience with our incredible team. It’s fantastic that our Front Desk made check-in a breeze, and we're thrilled that the bar staff left such a lasting impression. We'll be sure to pass on your kind words to the team at the bar, they'll be so proud to know they made your stay memorable! We can’t wait to welcome you back for another amazing experience! Yours in Hospitality, Grant Markram Guest Relations Manager
Sunshine14818978009
Lưu trú vào thg 1, 2025
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 25 thg 2, 2025
Big shout out to Executive chef Melusi and Junior Sous Chef Anna for going above and beyond, to accommodate a request of a meal that wasn’t on the menu, the food was very delicious, I can’t express my gratitude to them both. Thank you so much for this kind act. I appreciate the both of you!!
Dịch
John U
Lưu trú vào thg 1, 2025
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 19 thg 2, 2025
If I could give this hotel 10 stars, I would! As we checked in the team at the counter: Hellen, Palesa and Nolwazi provided us excellent service. The Breakfast was superb and the hotel is conveniently 25-30 minutes from the airport. We highly recommend this location for any family or couples traveling. Thank You!
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear John U, We’re thrilled to hear that Hellen, Palesa, and Nolwazi made your check-in experience so special. Our team takes great pride in delivering warm and memorable service, and your kind words mean so much to us. It’s wonderful to know you enjoyed our superb breakfast and convenient location. We truly appreciate your recommendation and can’t wait to welcome you back for another exceptional stay! Yours in Hospitality, Grant Markram Guest Relations Manager Johannesburg Marriott Hotel Melrose Arch
Karissa B
Lưu trú vào thg 11, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 10 thg 12, 2024
From the moment Mduduzi (who tour guided us both way and was amazing) picked us up from the airport to the moment he dropped us back off, our stay at Melrose Arch was absolutely INCREDIBLE. I travel A LOT all over the world in all types of accommodations from hostels to luxury hotels and I have never in my life had the level of customer service and genuine fun as I had from this staff. We made some of the fastest friends who made us feel like family for every second of our stay. Jean, Nakendi, Sweetness, Duma, and Lethabo were the absolute highlights of our stay. My face still hurts from smiling and laughing with them! I am truly going to miss every one of them! We usually wander out and about a lot more but aside from our tour with Happy who was also incredible, we didn’t want to leave the hotel because we were having so much fun with them. Every single one of the staff members were so helpful and kind and JOYFUL…I will have to come back to just hang out with my friends more :). In addition to the staff the hotel its self is gorgeous and the rooms are insanely comfortable. If I had enough money or points to move in, I would haha. Also, the food in the lounge was UNBELIEVABLY good!! We literally did not buy food or eat anywhere else for our entire stay, I could not get over it being complimentary for the gourmet quality it is! The customer appreciation wine tasting was also SO much fun! Please give all of them a big Christmas bonus and giant raises because they deserve the entire world! Thank you for everything and I can’t wait to come back!
Dịch
Phản Hồi Từ Khách Sạn: Dear Karissa B, Thank you so much for sharing your experience with us. Your kind words have truly brightened our day and serve as a wonderful testament to the spirit of hospitality our team strives to deliver. Mduduzi, Jean, Nakedi, Sweetness, Duma, and Lethabo will be absolutely thrilled to hear how much of an impact they had on your stay. It’s heartwarming to know they made you feel like family and brought so much joy and laughter to your visit. We’ll also be sure to share your appreciation with Happy for the tour experience! We’re delighted you enjoyed the comfort of our hotel, the incredible food in our lounge, and the unique experiences like our customer appreciation wine tasting. It’s an honor to hear that your time with us was so memorable that you didn’t feel the need to leave the hotel! Your feedback is not only a gift to us but also a reminder of why we do what we do. We’ll ensure your sentiments are shared with the entire team, and we promise to keep raising the bar to provide exceptional stays for all our guests. We can’t wait to welcome you back to your “home away from home” for more smiles, laughter, and unforgettable moments. Until then, take care and travel safely! Warm regards, Grant Markram Guest Relations Manager Johannesburg Marriott Hotel Melrose Arch
ambers
Lưu trú vào thg 11, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 8 thg 12, 2024
Excellent Hotel in Melrose Arch a gated secure and safe dining and shopping area. We stayed here for 4 nights at the end of of South African holiday as we were flying home from Joburg . Hotel has lovely pool area with plenty of sun beds and umbrellas although the poolside drinks and food choice was very limited with no cocktails which was a shame . The breakfast was okay but not a patch on the Bangkok Marriotts breakfast buffet . We stayed in a pool view room on the 1st floor which was lovely and quiet , Rooms are modern, comfortable and very clean . The archers bar at the hotel is very good and the food there was excellent also . Highly recommend staying here .
Dịch
Phản Hồi Từ Khách Sạn: Dear ambers, Thank you for your wonderful review and for choosing to spend the end of your South African holiday with us at the Johannesburg Marriott Hotel Melrose Arch. We’re thrilled to hear that you enjoyed our secure location in the vibrant Melrose Arch precinct, as well as the comfort and cleanliness of your pool-view room. It’s also great to know that you appreciated the tranquil atmosphere and modern design. While we’re pleased that you enjoyed relaxing by the pool, we’ve taken note of your feedback regarding the limited poolside food and drink options, including the absence of cocktails. Your comments help us identify areas where we can improve, and we’ll certainly share them with our team. It’s wonderful to hear your praise for Archer Bar & Eatery and its excellent food—we’ll be sure to pass along your compliments to the team. Thank you for recommending us! We look forward to welcoming you back for another memorable stay in the future. Warm regards, Grant Markram Guest Relations Manager Johannesburg Marriott Hotel Melrose Arch
doofy3E
Lưu trú vào thg 9, 2024
Người đi công tác
4.0/5
Rất Tốt
Đăng tải vào 20 thg 10, 2024
Wonderful check in and hotel bar. The pool and spa were great. My room was upgraded and very spacious. Room service food was bland. Great location; recommend walking to Grill House for dinner. Make a reservation. Check in staff were very nice. The restaurant bar tender made recommendations for us and always served us another round without having to ask. Staff were excellent.
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear doofy3E, Thank you for sharing your feedback with us. We're glad to hear you had a wonderful check-in experience, enjoyed the pool, spa, and your spacious upgraded room. It's also fantastic that our team, especially the bar staff, provided excellent service and great recommendations during your stay. However, we're sorry to hear that the room service food did not meet your expectations. We appreciate your comments and will share this with our culinary team to improve the dining experience. Thank you again for the recommendation, and we hope to welcome you back soon! Yours in Hospitality, Grant Markram Guest Relations Manager
Salil G
Lưu trú vào thg 2, 2025
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 16 thg 3, 2025
This is a high-end hotel in a safe, upscale area of Johannesburg. Rooms are very nice, clean and comfortable and fairly large in size. The hotel has a couple of restaurants, bars, beautiful pool area, and great service overall. There are plenty of other restaurants, bars and shopping within a short walking distance (all within the Melrose area gated area). There is a McLaren and Aston Martin showroom nearby if you want to check that out as well :-) My hotel room rate included a breakfast buffet (fabulous!) and free wifi. While the pricing may be on the higher side - the hotel certainly lives up to a 4+ star rating. Very nice overall
Dịch
Phản Hồi Từ Khách Sạn: Dear SVG108, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and appreciated our safe location, spacious rooms, and excellent amenities. It’s great that you had the chance to explore the vibrant Melrose Arch area, and those McLaren and Aston Martin showrooms are indeed a fun bonus! We’re thrilled you loved the breakfast buffet and found our service to be of a high standard. We hope to welcome you back soon for another memorable stay! Yours in Hospitality, Grant Markram' Guest Relations Manager
Valeria B
Lưu trú vào thg 1, 2025
Người đi công tác
4.0/5
Rất Tốt
Đăng tải vào 21 thg 2, 2025
The food menu has improved, in terms of quality and variety during breakfast. The personal had been nice, there were some minor problems but the people were always happy to help and assist. I would book again this afternoon pace for future stays.
Dịch
Phản Hồi Từ Khách Sạn: Dear B40XUvaleriab, We truly appreciate your kind words and are delighted to hear that you’ve noticed an improvement in our breakfast quality and variety. Our team is dedicated to providing warm and attentive service, and it’s wonderful to know they were always happy to assist. While we regret the minor issues you encountered, we’re grateful for your understanding and will continue striving to enhance the guest experience. We look forward to welcoming you back for your future stays! Yours in Hospitality, Grant Markram Guest Relations Manager Johannesburg Marriott Hotel Melrose Arch
Martin K
Lưu trú vào thg 1, 2025
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 16 thg 2, 2025
The location is excellent, central, and safe—the area has good restaurants. What stood out was the service, especially in the MCLUB lounge. All staff are courteous and friendly and can't do enough to assist. I stayed for 3 weeks. Well done. See you again
Dịch
Phản Hồi Từ Khách Sạn: Dear martinkD4005IR Thank you for taking the time to share your experience! We’re delighted that you enjoyed your stay and that our team, especially in the MClub Lounge, made such a positive impression. Providing exceptional service is at the heart of what we do, and knowing that we contributed to a memorable three-week stay means the world to us. We truly appreciate your kind words and look forward to welcoming you back for another outstanding visit. Until then, safe travels! Yours in Hospitality, Grant Markram Guest Relations Manager Johannesburg Marriott Hotel Melrose Arch