Garden Court Eastgate

房間中規中矩，典型的商務酒店，沒有驚喜也符合預期，該有的都有

位置好，去機場很方便，

Although this hotel is showing signs of wear and tear the friendly staff and excellent service truly make up for the maintenance needed here and there. The safe was not working in our room upon arrival but it was sorted out in no time at all. I requested an iron and ironing board which was delivered to the room a short time later. We phoned to order additional milk with the complimentary tea/coffee which was brought to our room within a few minutes. We placed a quick supper order and yet again our order was executed correctly and delivered to the door by a friendly member of the team. We have stayed at this hotel quite a few times over the years and so far have not been disappointed and would not consider booking elsewhere should we have an opportunity for another stay in the future! It would be truly amazing should the owners of the property have the opportunity to refurbish the hotel in the near future, as the hardworking team certainly deserves to work in a 5-star environment befitting the level of their commitment to making every guest experience unforgettable.

Received horrible service from the management of this establishment. I am a regular client who frequents the place, and will no longer be booking with them again. Went down for breakfast at 10.20am, was told that it is management's time to eat breakfast and that it closed for clients at 10am. About 5 or 6 management staff were there dishing up, 2 of them reprimanded me on two separate occasions about how i am not to dish up since breakfast closed at 10am for clients. I ended up leaving (without eating) after being given a mouthful by the white manager over food.

The cleanliness of the hotel, friendly staff, ramps for disabled is one of the things that impressed me the most. Breakfast was nice but need to improve there and there atleast add more variety of cakes, eg; scones, biscuits and muffins. Emma Mogoba

•When you arrive at the hotel, there is no porter to help you with your million bags 😢 The staff at reception/restaurant are very friendly •The location is ok, too busy and untidy for my liking, unless you want to go to the mall •The rooms were fine, kept clean everyday. The bed is comfortable. Unfortunately, you have to request the fridge and if you not lucky to get the only 4 or 5 fridges that they have in their entire hotel, too bad. What hotel comes with no fridge? This is a necessity!!! •My view was an ugly taxi rank with some bird nest and pigeon poop on my window. I couldn’t even open my window for some fresh air. The birds would perk away at my window and wake me up in the early hours of the morning ☹️ •They have a small gym, which I can live with. It’s better then nothing The pool was always dirty and full of leaves. If there is a giant tree over the pool, then it would be best to get a pool cover •I wasn’t particularly excited about the location in Bruma. It’s like downtown, very busy with no pavements to walk/run on •The food was such such a let down The different food stations are not labeled so you don’t know what you are eating. Breakfast was ok. The only things I enjoyed were the croissants, hash browns and fish cake There was no buffer diner and the room service was not the best on most days. •I ordered a salad that had avo that was brown and the lettuce was cut in such huge slices and was not even green. I can mention so many things about the food but I’m too lazy to get into it. It was just not great •You need to have an adapter to charge multiple electronics since they did not even have the modern charging ports that every hotel has. They only have the shaving port and you can only charge one phone at a time •A lot needs to be done to improve this hotel. I certainly won’t be back and wouldn’t recommend it to any of my family/friends Zoe