Tài Khoản Khách
ngày 12 tháng 1 năm 2025
This is a dated hotel for local guests - it needs urgent modernization and bringing up to international standards. Does not deserve the Radisson brand! The building itself is beautiful and in good condition. The location is close to the airport, and the staff is friendly. Our room cleaner, Manish, was excellent! Our clothes were carefully washed and folded and returned to us within one day as promised, and this service was reasonably priced. On the other hand, the rooms are very dated and urgently need modernization/refurbishment. The quality of the pillows and bed linen was not great. The door was very thin and flimsy, so we could hear any conversation that was taking place in the corridor. The breakfast did not have any egg dishes - we were told the restaurant was vegetarian, yet they were serving milk and milk products. This is unacceptable for an international chain. Finally, there were NO foreign channels on TV. How is this possible? I am sure the franchise/service contract with Radisson contains a provision that international TV channels must be available. Overall, this is a 3, at most 3.5-star hotel largely for Indian clients, and falls short of what is expected from an international chain. It is also not a value for money.
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