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Traveler 123
Phòng Cao Cấp
Lưu trú vào thg 9, 2023
Khác
27 đánh giá
6.0/10
Đăng tải vào 29 thg 10, 2023
While the hotel undeniably boasts breathtaking surroundings and a luxurious ambiance, I must admit that my experience did not quite meet the expectations I have for a 5-star establishment.
First and foremost, let me touch on the positive aspects of my stay. The hotel's architecture and interior design are nothing short of stunning. The alpine-chic decor exudes an inviting warmth, and the public areas are elegantly appointed, creating an atmosphere of opulence and comfort. The panoramic views of the surrounding mountains are simply mesmerizing, making this an ideal destination for those seeking a serene mountain retreat.
The staff at Kempinski Hotel Das Tirol were attentive and welcoming, displaying a genuine desire to make my stay enjoyable. The spa and wellness facilities are top-notch, offering a range of treatments and relaxation options, further enhancing the overall experience.
However, when it comes to the accommodations and dining experience, there were a few aspects that left me somewhat underwhelmed. The room, while comfortable and well-appointed, lacked some of the extra touches and attention to detail that I would expect from a 5-star hotel. Additionally, the avocado toast I ordered for breakfast, which you can see in the attached photo, it’s not for a 5 hotel price…
In summary, the Kempinski Hotel Das Tirol in Jochberg, Kitzbuehel Alps is undoubtedly a beautiful property with an incredible location. It offers a serene and tranquil atmosphere, perfect for those looking to escape to the Alps. However, to meet the expectations of a true 5-star experience, I believe there's room for improvement in terms of room amenities and the dining options. Despite these minor shortcomings, I still enjoyed my stay and appreciated the stunning natural surroundings and the courteous service of the staff.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you very much for choosing the Kempinski Hotel Das Tirol for your stay in the picturesque Kitzbühel Alps and for taking the time to share your feedback with us.I am pleased to learn that you enjoyed the comfortable atmosphere in our hotel as well as the beautiful surrounding and were able to relax in our spacious spa and wellness area on 3.600 sqm. Moreover, I would like to thank you very much for your feedback regarding our attentive staff members, which I will gladly forward to the entire team. However, I am very sorry to read that we were not fully able to meet your expectations regarding our room amenities and our dining options. Kindly be assured that we will discuss your feedback internally within our next manager meeting.The entire team of the Kempinski Hotel Das Tirol and I would be pleased to welcome you again soon.Best regards from Jochberg,Gerhard BosseGeneral Manager
Noura
Phòng Cao Cấp
Lưu trú vào thg 3, 2023
Gia đình
12 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 19 thg 4, 2023
Thank you to all the staff, great service and a very nice and comfortable hotel. I thank Mohamed for his cooperation and help to us and Andrash Kasuri
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you very much for staying at the Kempinski Hotel Das Tirol and for taking the time to share your positive feedback with us.I am pleased to learn that you enjoyed your stay in the Kitzbühel Alps and that everything was to your fullest satisfaction. Furthermore, I would like to thank you for your positive words regarding our team and facilities. I will forward your feedback promptly to our staff members.The entire Kempinski Hotel Das Tirol Team and I would be delighted to welcome you back in our beautiful property soon.Kind regards from Jochberg,Gerhard BosseGeneral Manager
Tài Khoản Khách
Phòng Deluxe
Lưu trú vào thg 3, 2024
Vợ chồng
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 28 thg 4, 2024
Sehr schönes Anlage. Sehr sauber und Service ausgezeichnet!
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you very much for your feedback. Feedback is very important for us to constantly improve. I was very happy to read, that you enjoyed your stay in our beautiful hotel. It is very important to us that you felt very comfortable with us. I am looking forward to seeing you again soon! Best regards from Tyrol Thies Bruhn General Manager
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 4, 2023
Vợ chồng
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 29 thg 5, 2023
Einfach nur genial. Alle super freundlich.
Dịch
Phản Hồi Từ Khách Sạn: Sehr geehrter Gast,vielen lieben Dank, dass Sie sich bei Ihrem Aufenthalt in den Kitzbüheler Alpen für das Kempinski Hotel Das Tirol entschieden haben und dafür, dass Sie Ihr hervorragendes Feedback mit uns teilen.Es freut mich sehr, dass Sie einen angenehmen Aufenthalt hatten und Ihre Zeit bei uns in vollen Zügen genießen konnten. Sehr gerne gebe ich Ihr Lob auch an alle weiter- vielen Dank dafür. Das gesamte Team des Kempinski Hotel Das Tirol und ich würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße aus Jochberg,Gerhard BosseGeneral Manager
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 4, 2023
Vợ chồng
1 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 15 thg 5, 2023
Nicht unser erster und wird auch nicht unser letzter Aufenthalt im Kempinski Hotel Das Tirol sein, jedoch sind wir ein anderes Service gewohnt. Diesmal war das Zimmer nicht so sauber, wie man es vom Kempinski Hotel Das Tirol gewohnt ist. Am Boden lag Schmutz und Haare. Das Zimmer war veraltet.
Dịch
Phản Hồi Từ Khách Sạn: Sehr geehrter Gast,im Namen des gesamten Teams des Kempinski Hotel Das Tirol ein herzliches Dankeschön für Ihren Aufenthalt und Ihr Feedback.Es ist immer wieder eine Freude, eine Rückmeldung von Stammgästen zu erhalten. Jedoch betrübt es mich zu erfahren, dass wir Sie während Ihres Aufenthaltes diesmal leider nicht voll und ganz zufriedenstellen konnten. Bitte seien Sie versichert, dass dies selbstverständlich nicht unserem gewohnten Standard als ein Kempinski Hotel entspricht und ich hier bereits mit unserem Housekeeping Rücksprache gehalten habe.Das gesamte Team des Kempinski Hotel Das Tirol und ich würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße aus Jochberg,Gerhard BosseGeneral Manager
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
16 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 15 thg 2, 2025
整體措施很老
Dịch
Anna Ans
Phòng Cao Cấp
Lưu trú vào thg 4, 2023
Vợ chồng
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 27 thg 6, 2023
Geweldig hotel met een fantastisch ontbijt!
Dịch
Phản Hồi Từ Khách Sạn: Dear Anna Ans,Thank you very much for staying at the Kempinski Hotel Das Tirol and for taking the time to share your excellent feedback with us on Trip.com.It is a pleasure to know that you enjoyed your stay with us in the Kitzbühel Alps. Moreover, I will gladly forward your feedback regarding our sumptuous breakfast buffet to our F&B department – thank you very much for it.The Kempinski Hotel Das Tirol Team and I are already looking forward to your next stay with us.Kind regards from Jochberg,Gerhard BosseGeneral Manager
Ümit
Phòng Cao Cấp
Lưu trú vào thg 5, 2022
Người đi công tác
4 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 28 thg 6, 2022
Super, alles perfekt gewesen. Die Mitarbeiter sind alle sehr sehr freundlich und aufmerksam, mein Respekt💪💪💪👍👍
Dịch
Phản Hồi Từ Khách Sạn: Sehr geehrter Gast,im Namen des gesamten Teams des Kempinski Hotel Das Tirol ein herzliches Dankeschön dafür, dass Sie sich bei Ihrem Aufenthalt in den Kitzbüheler Alpen für unser Hotel entschieden haben und Ihr Feedback mit uns teilen.Es freut mich sehr zu erfahren, dass Sie einen angenehmen Aufenthalt hatten und Ihre Zeit bei uns in vollen Zügen genießen konnten. Besonders möchte ich mich bei Ihnen für Ihr Lob unserer Mitarbeiterinnen und Mitarbeiter bedanken, welches ich sehr gerne an alle weitergeben werde - vielen herzlichen Dank an dieser Stelle.Das gesamte Team des Kempinski Hotel Das Tirol und ich würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße aus Jochberg,Gerhard BosseGeneral Manager
Elodie
Phòng Cao Cấp
Lưu trú vào thg 11, 2022
Du lịch cùng bạn bè
3 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 26 thg 1, 2023
Super hôtel
Tolle Lage und top Personal
Dịch
Phản Hồi Từ Khách Sạn: Sehr geehrte Eudine,im Namen des gesamten Teams des Kempinski Hotel Das Tirol ein herzliches Dankeschön, dass Sie sich bei Ihrem Aufenthalt in den Kitzbüheler Alpen für unser Haus entschieden haben und sich die Zeit genommen haben, uns Ihre Eindrücke mitzuteilen.Es ist schön zu erfahren, dass Sie einen angenehmen Aufenthalt hatten und Ihre Zeit bei uns in vollen Zügen genießen konnten.Das gesamte Team des Kempinski Hotel Das Tirol und ich würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße aus Jochberg,Gerhard BosseGeneral Manager