Ocean Spring Resort Chengdu - MGallery

酒店整體很不錯，居住體驗很好。 選了工作日過去，人少體驗感更好。環境優美，大廳略顯小氣，房間簡約大氣，設計合理。屋內私湯體驗感也很好，私密又不失景觀。 預訂服務的時候，和前台的漢娜加了微信，很細緻很體貼的服務，知道我生日還送了蛋糕和小禮物，貼心❤️ 不過還是有意見給到酒店，希望酒店能改進晚餐，小火鍋套餐，菜品有點太單調了，少了一些，另外可以增加點牙簽放到房間，會方便快捷很多，還可以增加一個沙發毯（看電視可以搭一下，被子太厚重了，有點不方便，）毛毯也有點掉毛，希望改進。 期待下次！

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

此次入住成都海泉灣酒店，體驗非常滿意！酒店地理位置優越，走高速很方便，交通便利，周邊是鄉村生活，房間整潔舒適，裝修雅緻，床品柔軟親膚，睡眠質量極佳。浴室乾濕分離，熱水充足，洗漱用品品質高。服務人員熱情周到，從入住到退房都貼心細緻，讓人倍感温馨，在酒店的早餐豐富多樣，中西結合，美味可口，餐廳Vivian 小段的服務很細心，已預訂12月份再次入住，帶父母孩子再過來玩，非常適合和家人出行與休閑度假。強烈推薦！！！