Ocean Spring Resort Chengdu - MGallery

Overall very good experience.Nice for big family with kids and elderlies.Relaxing pace and lovely ambience.Specially highlighting staff named Taylor and 小陈 who are attentive and professional. Love how genuine are them when communicating with the guest.

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

酒店的服務絕對是一流的。從入住到退房，包括早餐、泡温泉，每一個需要出門的環節都有專車接送，禮賓師Tim的專業、負責、熱情給我們留下了深刻的印象。 衞生方面也比較優秀，這次我們獲得了房型升級，房間的私湯及其周圍環境都非常乾淨。重點在於房間的私湯是直接從白馬泉眼引出的，貨真價實的真温泉。露天池子的潔凈程度出乎我的意料，可見客房清潔方面是很到位的。 公共温泉有10多個池子，冬天去性價比比較高。 夏天建議去私湯，温度與體温一致，不冷也不熱，風吹過帶來的一絲涼爽為整個行程增添了最寫意的一筆。 別墅房型帶私湯較為舒適，推薦全家人出遊。 也推薦帶上小朋友，恆温的水上樂園一定會讓小朋友們流連忘返。

這家温泉酒店環境優雅，設施齊全。來住過很多次了。温泉水質清澈，温度適宜，泡完後全身放鬆。房間乾淨整潔，床品舒適。工作人員態度熱情，有求必應。自助餐品種豐富，味道鮮美。景色宜人，性價比很高，下次還會再來。

二刷了這家酒店，酒店的服務一如既往的非常在線！氡温泉泡起來很放鬆，室內泡池小朋友玩得很開心，也非常喜歡這裏。而且還可以在小碼頭領取魚食餵魚和免費的竹筏可以劃。 客房也非常不錯，做了佈置，提前開了空調，很涼快，房間的迷你吧有可樂雪碧啤酒薯片都是免費的。 旁邊還有一個帶你玩俱樂部也是帶娃的好去處，之前好幾次在網上刷到成都小三亞原來就在這裏，摩託艇還有尾波沖浪這裏都有的，酒店接駁車可以送。 還有要再説一下早餐。品種還可以挺豐富的，就是建議可以都改成手工明檔現做會更好。

成都周邊排名靠前的親子酒店都住得差不多了，就剩這一家趁暑假帶小朋友來體驗，我們週一來的酒店人不多很安靜，管家提前一天就加了微信看我帶小朋友怕玩不好還主動升級了房型真的非常感謝，住店過程中有任何需求管家都能及時回覆滿足，給管家點贊！同是別墅小院帶私湯，比去年住過的番薯藤性價比實在是高太多了！房間很大有客廳和單獨的卧室，還有兩個衞生間兩台電視，獨立的湯池泡起來非常方便，湯池不是開水是真温泉，泡了兩天腳上死皮都不見了值得體驗！而且私湯放水直接在卧室牆上的開關就能完成實在太方便。開擺渡車的Tim服務也非常好，走的時候還給小朋友送了爆米花。如果小童活動再能豐富完善一下就是超五星了！最後小童餐很好吃，吃得出是用的很好的油，希望一直保持水準，以後還會去。