Ramada Encore Hotel Xishuangbanna (Splashing Square)

It is a very nice hotel with a good location and staff. The breakfast is okay , fruit was good . We booked a non smoking room but unfortunately there is no such thing in this hotel. The room reeked with cigarette smoke and there was an ashtray on the table. There was also a sign that said no smoking in bed. The staff tried to accommodate us and offered us different rooms but they were all the same. The hotel lobby also reeked of smoke and the sixth floor community bathroom had someone inside smoking when I tried to use it while having breakfast. I would suggest that they offer a non smoking floor with smoke detectors so anyone caught smoking there could be dealt with. I would not recommend this hotel.

The location is great next to big shopping mall, food stall and coffee shop. Breakfast is ok. The room is big and clean. I had a pleasant stay.

Location is good, but 2f room will hear some noice in the evening

There are 50% good but 50% bad things to say about here. The good: The daily cleaning is thorough and the cleaning staff are friendly and greet you with a smile and a hello. The location is good, not great, just good. The breakfast is fantastic, I unfortunately missed it my first 2 mornings but on the third I was so pleasantly surprised. Again the staff at the kitchen were extremely polite and friendly. The bad: The noise of the road is very bothersome. I have slept in many hotels and it seems like their windows have leaking or something because the sound is so loud. The noise in the hallway. Whoever thought it was a good idea to put doorbells in each room should be fired immediately. They are so excessively loud that when one is rang 10 doors down you almost think it’s your room. Fine during the day but it’s a hotel, people come and go at every hour. The staff at the entrance in reception. Some were nice, there is a small girl with glasses who was pleasant but I found the rest to be emotionless and very bad customer service. Lazy. The gym - do not prepare yourself to use the gym when the sun is up because it is outdoors and the heat becomes unbearable like you’re working out in a Mexican prison yard. Unfortunate as I chose the hotel based on the pictures of the gym thinking it was its own air conditioned room.

Great

這個酒店在潑水廣場，剛開始定了一個曼聽公園的網紅酒店，結果到了一看確實不咋地，就地退了，選擇了這家，網紅酒店還是不要輕易嘗試。這個酒店在潑水廣場旁邊，去哪裡都比較方便，挨着大潤發，附近各種吃的都有，本來第二天計劃去告莊的，拖家帶口難得搬行李，酒店環境也挺好的，就沒有換了。酒店服務也挺好的，連住還給了優惠，前台態度也很好，給我們辦了延時退房，整體感覺不錯的。房間照片忘記拍了，和圖片上的一樣。