Lying Cloud Hotel

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Lying Cloud Hotel

Gaozhuang Jing Gang Village 6-3, Jinghong, Yunnan, ChinaXem thông tin khách sạn
Lying Cloud Hotel
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Đánh giá của khách

4.8/5
Xuất Sắc
2044 đánh giá
Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.7
Dịch vụ4.8
Vệ sinh4.7
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Tất cả đánh giá(2044)
Đánh giá tích cực(2018)
Đánh giá có ảnh/video(790)
Nhân viên quầy lễ tân thân thiện(368)
Bữa sáng ngon(259)
Hồ bơi tuyệt vời(239)
Gần khu vực mua sắm(238)
Cung cấp dịch vụ đón khách/trả khách(116)
Bể bơi sạch sẽ(34)
Đánh giá tiêu cực(26)
Người Dùng Ẩn Danh
Mini Standard Room (Fridge)
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 12, 2024
Good location with lots of amenities
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your recognition and praise.It's an honor for the entire hotel.We will continue to work hard in the future.We look forward to your next visit.
Tyler Carter
Santorini Suite (King Koil Latex Mattress + Kohler Bathroom)
Lưu trú vào thg 11, 2023
Vợ chồng
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 12, 2023
We had a great stay at the lying cloud. The hosts were very kind, the bed is comfortable, the water hot, and the hotel is really close to everything in the city. We liked the breakfast. We slept great. Had a nice time
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期 待您的再次光臨。
Tài Khoản Khách
Mini Standard Room (Fridge)
Lưu trú vào thg 11, 2022
Du lịch cùng bạn bè
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 12, 2022
We could not say enough nice things about this hotel. We had a very enjoyable, relaxing 10 days which was just what was required after a busy semester at work. The two young ladies and one young man at the front desk were extremely helpful and kind (I only know two of their names, Xiao Luo and Xiao Xiang). They were not over bearing and in our faces ever. They were able to help us with every request we asked for when we wanted or needed something. Having a language barrier was never a problem and they were so attentive to our needs via wechat. They were prepared to help with a driver to any sightseeing you wanted to do. There’s great restaurants and things to see and do within walking distance of the hotel too. The cleaning staff were very pleasant from the lady around the pool to the lady cleaning our room. Breakfast had two options, noodles or rice congee, it was always served with a great number of side dishes, more than enough choice from cereal, eggs, bread, as well as milk, a number of freshly prepared vegetables. Due to the great breakfast we rarely ate lunch. You just didn’t need to. We rescued a dog while in Xishuangbanna which the reception staff were really helpful with some of the things we needed to do with the dog! We have stayed in many hotels around the world and Lying Cloud was definitely a highlight. Great location, clean and modern room with good amenities, wonderful front desk staff, clean and well maintained pool and outdoor area at a very, very reasonable price. This hotel came recommended to us via a colleague and we would highly recommend it to other foreigners and Chinese friends too!
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求 的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Tài Khoản Khách
Divine Hidden Cave Double Bed Room (Design Cave+Full Carnation Bedding+All Night Sleep)
Lưu trú vào thg 11, 2022
Du lịch cùng bạn bè
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 13 thg 1, 2023
This was one of my favorite hotels that I have stayed at through all my travels. I stayed in the "cloud" room, the guestroom that looked like sleeping inside a cloud, and it was really nice and spacious. Cleaning crew were really nice and friendly, kept the room really clean. The bartender left to go see family, but the front desk staff was more than willing to step in and make drinks for my friend and I as we sat by the lovely pool.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期 待您的再次光臨。
Tài Khoản Khách
Santorini Suite (King Koil Latex Mattress + Kohler Bathroom)
Lưu trú vào thg 11, 2022
Du lịch cùng bạn bè
9 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 2 thg 1, 2023
I had read the previous reviews before booking and felt a little tentative based on what people had said about service. Well, Either those people are complete liars or the staff read those reviews and upped their game but they have done an amazing job here. I stayed for a week and a friend stayed in another room, for the price for the location, for the cleanliness, for the amenities, and for the kindness of the staff I will always always stay here when coming back to this area. Breakfast isn't a choice, but it's huge and delicious. Housekeeping will clean anytime of day you're out, and the staff was WONDERFUL, welcoming, accommodating and friendly. A beautiful place. I had the suite next to the elevator with a balcony to the busy street and had NO problems having a great night of sleep every night. If you're worried about noise they give you earplugs in the room, but I never needed them. Great products and a huge bath that filled up quickly with hot water. Easy walking distance to the night market and lots of food and shopping. Thank you for a great stay!
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求 的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Tài Khoản Khách
Santorini Suite (King Koil Latex Mattress + Kohler Bathroom)
Lưu trú vào thg 10, 2022
Khác
2 đánh giá
3.0/5
Đăng tải vào 14 thg 11, 2022
The location is fairly good, but the street in front is kinda busy and noisy. Also lots of construction is going on around it. It's clean on the surface, but the overall building quality is definitely problematic. Also if you look closer into the corners or the bathroom appliances, it's not really cleaned well. It goes on with stains on the sofa for example. The bed and pillows are comfortable. Our room had a colony of ants in it..., which became annoying. Elevator is another problem. We had a room right next to the elevator and you can hear it at night and in the morning operating. It is noisy in the room and while you're trying to sleep. The service... is a headache. They are kind and willing to help and try their best, but that's about it. Staff is poorly trained, if at all. You basically need to tell them what they should do. Not refilling the toilet paper for example. Breakfast.... "we don't have this, we don't have that" then you need to negotiate with them what they can serve you for breakfast. That was just annoying. Overall, wouldn't recommend it. 位置相当好,但是前面的街道有点繁忙和嘈杂。它周围也在进行大量的建设。表面看很干净,但整体建筑质量肯定是有问题的。此外,如果你仔细观察角落或浴室用具,你会发现它们并没有真正清洁干净。比如沙发上的污渍。床和枕头很舒服。我们的房间里有一群蚂蚁...,这就变得讨厌了。电梯是另一个问题。我们有一个房间就在电梯旁边,你可以在晚上和早上听到它的声音。房间里很吵,当你想睡觉的时候。服务...就是头疼。他们很善良,愿意帮忙,尽力而为,但也仅此而已。工作人员缺乏培训,如果有的话。你基本上需要告诉他们应该做什么。例如,不补充卫生纸。早餐....“我们没有这个,我们没有那个”然后你需要和他们协商他们早餐能为你提供什么。这真烦人。总的来说,不推荐。
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期 待您的再次光臨。
Tài Khoản Khách
Divine Hidden Cave Double Bed Room (Design Cave+Full Carnation Bedding+All Night Sleep)
Lưu trú vào thg 7, 2023
Du lịch cùng bạn bè
25 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 9, 2023
Nice experience
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期 待您的再次光臨。
Tài Khoản Khách
Divine Hidden Cave Double Bed Room (Design Cave+Full Carnation Bedding+All Night Sleep)
Lưu trú vào thg 1, 2025
Gia đình
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 2, 2025
不得不説,本次預訂的酒店非常非常滿意。可以説是性價比之王。這次來西雙版納,我查了很多酒店。很幸運選擇的是雲頂酒店,服務非常好。有接機,有歡迎水果,前台可可非常滿意。屋裡的投影儀有點小問題也及時修理,臨走時還幫我拉箱子。收藏了,以後再來版納還會選擇她家。
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期 待您的再次光臨。
Tài Khoản Khách
Asgard Suite
Lưu trú vào thg 1, 2025
Gia đình
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 2, 2025
酒店的泳池很乾凈,很漂亮!我們拍照打卡啦,很舒服,很乾凈,位置挺好的,酒店門口一到晚上有個東北大叔燒烤攤,烤肉串超級好吃,比別家好吃多了!買點烤串,房間陽台上或者樓下大廳,來瓶啤酒看看風景聊聊天真的很不錯~酒店客服小羅同學服務很到位!早餐也很不錯,有粥和米線選擇,一開始選了辣的,沒能吃,又給重做了一份~非常推薦!
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:感謝您入住西雙版納雲頂度假酒店,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求 的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Tài Khoản Khách
Asgard Standard Room (King Koil Latex Mattress+Kohler Bathroom+Full Carnation Bedding)
Lưu trú vào thg 12, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 1, 2025
住了三天兩晚,體驗感真的超級好,第一天晚上到的,預約酒店安排的接機,到達酒店後,工作人員幫忙拿行李一直送到房間,不得不給這家酒店的所有員工點個大大大讚,不管是回酒店還是出酒店都很熱情的給你打招呼,是住過所有酒店裡麪服務態度巨好的酒店了,出來玩期間是家人的生日,聯繫了前台小姐姐和小哥哥們幫忙佈置房間,佈置的超級好,真的很感謝,今天退房的時候小金小姐姐一直幫我們拿行李,送我們出酒店,超級棒的小姐姐,下次再去西雙版納,還選這家酒店(ps.酒店米線很好吃,清湯和紅湯都不錯)
Dịch
Phản Hồi Từ Khách Sạn: 雲頂酒店是一個富有年輕活力的酒店,,以簡約的風格、温馨體貼的服務向客官展示酒 店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇。
Người Dùng Ẩn Danh
Mini Standard Room (Fridge)
Lưu trú vào thg 12, 2024
Gia đình
6 đánh giá
1.8/5
Đăng tải vào 27 thg 1, 2025
我在訂房間就備註了要安靜的不要拐角的房間,結果我們總共兩個房間全部挨着大馬路,車水馬龍的狗叫聲倒車請注意,説話聲沒有斷過,房間跟鴿子籠一樣,沒有衣櫃,床中間就是個縫隙,洗漱台不能放任東西,非常狹小,房間裏沒有桌子椅子,視頻裏是我自己從陽台搬進來的,衹能是把書包放在行李上,最關鍵的是唯一能透氣的陽台外面是垃圾堆,這就是我拉開窗簾離我10米的風景,我們是兩個房間住六天,肯定不能住啊,攜程客服協調升級房型到裏面的房間,酒店沒有能升級的合適房型,酒店一開始的方案就是我們可以選擇退掉後面五天的房間,第二天一早外間垃圾堆開始弄水泥沙子了,我決定趕緊離開,關鍵也沒有服務人員找我們調換房間,哈哈我以為酒店應該歡送我走趕緊給我退五天的錢,結果攜程客服説酒店要扣我2天房錢,就在北方小年和南方小年這兩天被欺負的熱淚了兩次,一直在維權和找個落腳酒店,這個酒店是我看着好評來的,半年沒有差評!奇怪吧,這麼破的酒店好評哪裡來的,我仔細看了評價大多是雲南IP的評價,23年的差評才是最真實的,本來想着你們不容易不差評了,我住一晚扣我兩晚錢,不差評愧對你們的服務和貪婪,好在攜程很給力,客服真的是非常維護客户的利益,我沒有損失還給了我其它優惠,請攜程嚴查這家酒店最多就是快捷酒店標準,這些好評哪裡來的,我用一天時間找到了一個真正的五星酒店,就在星光夜市對面,神奇的是價格是這個雲頂酒店的一半多的價格,那麼大的酒店才是你一多半的價格,早餐非常好,(雲頂這家就是個盒飯,)專業的服務尤其是女老闆天天在早餐區服務,大大的贊,沒有照早餐區,品種非常多,草莓很好吃甜甜的,下次如果入住肯定還是這家納加S酒店,好像這家酒店也上攜程了,我給大家避坑了,千萬別訂這個雲頂哦
Dịch
6/7
Phản Hồi Từ Khách Sạn: 尊敬的客人:您好!我們深知此次您在酒店的經歷給您帶來了諸多不愉快,即便我們在過程中做了一些努力,但最終結果仍未讓您滿意,我們懷着萬分愧疚的心情再次向您致歉。在您入住前,我們確實精心為您安排了高層大空間且相鄰的兩間房,還提前一天安排專門司機接機,儘管您臨時改變主意,我們也完全接受。您入住時對房間表示滿意,然而兩小時後您提出對面酒店生活垃圾的問題,我們立即積極與您溝通處理,提出多個方案,因為當天酒店房間已售完,所以無法當天為您安排換房,可以次日為您換房並升級一間到更高級別的房間,我們還特意為您鎖房保留。關於您提到陽台外的垃圾堆,正如您所知,是對面酒店裝修所致,並非我們酒店可控範圍。但我們意識到,即便如此,我們也應提前告知您相關情況,讓您有心理準備,這是我們考慮不周的地方。晚上送歡迎水果時,我們再次主動協商,甚至提出若您實在不滿意可為您免費取消後續房間,並送上禮品致歉,您當時表示第二天看看房間決定。第二天早餐時,我們額外為您免費加了一整份早餐套餐以及其它客人都非常喜歡的食物,即便您外出直到中午未歸,我們仍為您續住打掃原房間,保留新房間。但您下午回來後突然決定不看房直接退房,我們尊重您的決定並正常辦理,再次表達誠意與歉意,可您全程拒絕交流。在取消房間費用扣除方面,我們遵循的是正常流程,後續也和您解釋清楚了,您這邊在當天也同意扣除對應費用。對於您質疑我們好評的真實性,我們向您保證,每一條好評都是真實客人的反饋。我們一直努力為客人提供優質服務,但此次顯然在您這裏沒有做到位,我們會以此為契機,全面提升服務質量。我們明白,無論過程如何,最終沒能讓您滿意就是我們的失職。我們會進一步反思整個服務過程,努力提升溝通效果和處理問題的能力,確保未來能更好地滿足客人需求。對於此次給您造成的不愉快,我們再次深表歉意,也希望您未來的旅途一帆風順。
Tài Khoản Khách
Asgard Standard Room (King Koil Latex Mattress+Kohler Bathroom+Full Carnation Bedding)
Lưu trú vào thg 12, 2024
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 1, 2025
酒店位置非常好,離星光夜市非常近,周邊吃飯也很方便,門口還有一家物美價廉的服裝店。酒店環境感覺在告莊屬於比較好的,有泳池孩子們可以玩水。特別要感謝的是小金,因為期間孩子有個網上考試,需要設定監控設備,跟前台説了之後,小金馬上幫協調了一間空置的房間,並提前幫佈置設備,保證了孩子考試的順利進行。總體來説,酒店各方面都較為滿意,打掃衞生也很及時,推薦。
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:感謝您入住西雙版納雲頂度假酒店,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求 的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Dudufeigongzhu
Mini Standard Room (Fridge)
Lưu trú vào thg 12, 2024
Gia đình
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 1, 2025
在版納的告莊,也就是景區中心,非常熱鬧(如果睡覺特別敏感人士謹慎,我自己住的還挺滿意)附近星光夜市和小吃,飯店,咖啡店,洗腳按摩,旅拍店比比皆是,酒店裝修風格也深得我心,詳見照片!用的備品也很高端大氣,也附有洗衣機,方便我們出遊回來洗衣服(免費提供的洗衣粉,我自己另外買了洗衣液和消毒液)早餐也不錯,營養可口,蛋白質碳水蔬菜搭配平衡,如果不夠吃,還可以添加,有求必應,非常好👍打掃阿姨也很不錯,每天都徵求我們意見才來打掃房間,點贊!前台小姑娘小香也很貼心,臨走幫我提行李送到車上,還讓我帶了兩瓶水路上喝,非常滿意的酒店,兒子都捨不得離開了😘
Dịch
6/10
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好!感謝您再回來!巴金説“美好而又温暖的東西在記憶深處”,記憶是 温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望西雙版納雲頂度假酒店會是您記憶裏永遠的 暖!歡迎常回來!祝:安好!
Tài Khoản Khách
Asgard Suite
Lưu trú vào thg 12, 2024
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 1, 2025
很少寫評價 這家酒店絕對不是靠刷單上分的 ,我是發自真心的給好評!位置離星光夜市走路五分鐘 鬧中相對安靜,房間乾淨床很舒服 最關鍵沒有那種難聞的下水道味 管家貼心 問什麼都秒迴應。早餐的米線很香。下次來還住!
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:感謝您入住西雙版納雲頂度假酒店,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求 的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Tài Khoản Khách
Mini Standard Room (Fridge)
Lưu trú vào thg 1, 2025
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 2, 2025
房間外面的夜景超好的 樓下還有泳池🏊 坐在泳池邊很涼快!早餐也很豐富 有米線和粥兩種選擇 都很好吃 前台小姐姐小玉也很貼心 態度超級好噠!下次來版納還住這家👌
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好!感謝您再回來!巴金説“美好而又温暖的東西在記憶深處”,記憶是 温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望西雙版納雲頂度假酒店會是您記憶裏永遠的 暖!歡迎常回來!祝:安好!