CH Brila Tana Resort Hotel

I booked 2 hotels in this area, for half of the week each. I had chosen them both due to their pools and beautiful looking rooms/facilities. The staff were incredibly helpful and responsive to my messages on WeChat. However, they admitted it was their first time having non-Chinese guests and there were various issues that they needed to improve. The tea ceremony left my parents confused, as there was no translation tool used, and very little explanation as to the session. In other situations, I have had tea ceremonies that involve explanation of how the tea is made, how it should be drunk, what sort of people drink this type of tea etc. (To overcome the disappointment of this, we were gifted a pack of the delicious tea however). We selected this hotel based on the pool facilities mostly and were very disappointed to arrive to dirt-filled pool water that had branches and other debris inside. The staff were very apologetic and explained the recent storms caught them unawares. However, little action was taken to clean the pools until I raised this matter. When we went to the second hotel of my choice, they had more pools, all of which were clean and full of water, even though the same storm would have hit them. The photo shoot was great, and the photographer was excellent. The rooms were comfortable and the seating area was nice. We did not use the sitting area within the pool section however, due to the dirty pool etc. The breakfast was only served to us on our first day, and then a buffet on the second day. For us, we personally preferred the buffet so that we could select our portion sizes ourselves. I think over time, the staff will become more confident with foreign guests and this resort will be greatly enjoyed.

這家民宿位於在-一個傣族古寨裏面，很幽靜，乾淨。寨子裏面晚上休息非常恬靜，環境很有老撾泰國風味，酒店房間設施都配備齊全，拍照打卡都非常不錯很出片，衞浴乾濕分離，小冰箱的配置都令人驚喜。早晚見到你都會和你聊聊天，問問一天的旅途發生情況，無論是餐廳還是打掃衞生的工作人員都會向你問候，酒店內的早餐種類非常豐富，其中我最喜歡的就是米線，提供的配菜都非常本地化，有菌菇醬和酸豆角，中西式結合，有些小糕點，有現煮的粉和烘焙甜點，咖啡尤其推薦，問了工作人員説是雲南本地的咖啡，沒有絲毫猶豫買了一袋回去，總的來説體驗感非常好，玩的開心，吃的放心，衹能説不虛此行，非常推薦！！！

這次版納之旅太完美了。玩的特別開心，尤其是選的這家酒店，完全被用心服務征服了！設施新又智能，房間設備一應俱全，細節設計超貼心；工作人員服務態度非常棒，會主動幫提行李、耐心解答需求，真正做到了賓至如歸！衞生更是令人驚歎，從大堂到房間都很乾凈，床品柔軟，房間裏有香薰。早餐也很豐盛。此外，酒店還贈送拍照，很滿意。這種品質與服務並重的體驗必須給滿分，強烈推薦給所有追求完美住宿的朋友！ 設施：非常棒